Systems Administrator IV

Category/Area of Expertise: IT & Technology
Job Requisition: 485743
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Infrastructure - Hosting (5118669)
Ahold Delhaize Group is one of the world's largest food retail groups and a leader in both supermarkets and e-Commerce. Its family of great, local brands serves more than 50 million customers each week in Europe, the United States and Indonesia. Together, these brands employ more than 420,000 associates in more than 7,000 grocery and specialty stores. Our Ahold Delhaize Group is based in Zaandam in the Netherlands, but Ahold Delhaize Group associates also work in all the countries we serve. This team supports all our great local brands in finance, HR, IT, legal, communications, sustainable retailing, and other key functions.
Primary Purpose
The Platform Administrator IV is a senior practitioner who leads complex platform changes, optimizes performance, and advances automation. The role partners with engineering and product teams to sustain high availability and consistent service quality.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC & Quincy, MA.
Applicants must be currently authorized to work in the United States on a full-time basis
Duties and Responsibilities

• Lead cluster upgrades, node pool changes, ingress/egress updates, and policy rollouts.
• Optimize resource utilization and platform reliability via tuning, quotas, and autoscaling.
• Automate provisioning, configuration, and compliance checks with IaC and GitOps.
• Implement secrets management, RBAC, and image/security controls aligned to enterprise standards.
• Resolve advanced incidents and mentor junior teammates on troubleshooting and RCAs.
• Maintain high quality documentation, diagrams, SOPs, and CMDB accuracy.
• Monitor SLOs/SLIs, capacity, and health dashboards; recommend corrective actions.
• Support lifecycle planning (upgrades, deprecation, refresh) and multi tenant governance.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent years of work experience.
• 5+ years of experience administering container or shared enterprise platforms.
• Proficiency with Kubernetes/OpenShift (networking, storage classes, controllers), and GitOps/IaC.
• Strong skills in observability, incident response, and change controls.
• Effective communication, incident leadership, and mentoring capabilities.

Preferred Qualifications

• Relevant certifications (CKA/CKAD/OpenShift) and experience with service mesh or API gateways.

ME/NC/PA/SC Salary Range: $9 2,640 - $138,960
IL/MA/MD/NY Salary Range: $10 6,480- $159,720
All ADUSA job offers take multiple factors into consideration including, but not limited to salary range, internal equity, a candidate's qualifications, geographic region, job-related knowledge and skills.
This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents.
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The Ahold Delhaize Group sets global strategies frameworks, facilitates the sharing of best practice and encourages economies of scale. Great examples include sharing technology and digital know-how, so we can continue to lead in online and in-store retailing, setting global targets for healthy and sustainable products-including reducing food waste, use of plastics and making our products healthier to use and eat, and championing development for our future leaders-from learning about the digital mindset to leading our stores of the future.
Under the federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click the link to view the in-network rates and out-of-network allowed amounts and billed charges under the welfare benefits plan in which Ahold Delhaize Group participates
We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
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