As a Docs Platform Engineer, you'll build and maintain a world-class documentation platform, collaborating with writers and product teams to enhance content experience.
Available Locations: Austin, TX | Lisbon, Portugal | Bengaluru, India About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare's edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Role
As a Docs Platform Engineer at Cloudflare, you play an important role in the Product Content Experience (PCX) team.
You'll be part of a growing engineering team tasked with making our docs site shine, as well as other, interactive (and future) responsibilities. You'll partner with technical writers, content strategists, developer educators, product managers, and engineers who are committed to developing and improving the documentation experience (seriously, check out our contributor graph, we have some passionate folks!).
If you are excited to work with an audience ranging from Wordpress bloggers to development teams at Fortune 100 companies, come help us make the Internet better!
What you'll do
We are looking for an experienced and empathetic Docs Platform Engineer who will help build and scale the platform that empowers millions of developers to be successful with Cloudflare. In this role, you'll use your skills to ensure we have a world-class documentation platform that gives customers relevant and up-to-date content whenever they need it. This is a cross-functional role where you'll work collaboratively across the product and developer relations teams.
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare's edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Role
As a Docs Platform Engineer at Cloudflare, you play an important role in the Product Content Experience (PCX) team.
You'll be part of a growing engineering team tasked with making our docs site shine, as well as other, interactive (and future) responsibilities. You'll partner with technical writers, content strategists, developer educators, product managers, and engineers who are committed to developing and improving the documentation experience (seriously, check out our contributor graph, we have some passionate folks!).
If you are excited to work with an audience ranging from Wordpress bloggers to development teams at Fortune 100 companies, come help us make the Internet better!
What you'll do
We are looking for an experienced and empathetic Docs Platform Engineer who will help build and scale the platform that empowers millions of developers to be successful with Cloudflare. In this role, you'll use your skills to ensure we have a world-class documentation platform that gives customers relevant and up-to-date content whenever they need it. This is a cross-functional role where you'll work collaboratively across the product and developer relations teams.
- Build and maintain our documentation platform (and soon other platforms)
- Work with technical writers, content strategists, and developer educators to create a seamless process for technical content
- Collaborate with Product teams to be customer zero for Cloudflare's own products within our documentation platform
- Cultivate and establish relationships both internally and externally with users of our documentation, being a thoughtful point of contact to help collect and implement improvements based on feedback
- 2-5 years of experience with software development
- Highly analytical, data and systems oriented problem solver
- Excellent communication and interpersonal skills with the ability to influence and build strong relationships with customers and internal stakeholders
Top Skills
Software Development
Cloudflare Boston, Massachusetts, USA Office
Boston, MA, United States
Similar Jobs at Cloudflare
Cloud • Information Technology • Security • Software • Cybersecurity
As a Principal Enterprise Architect, you will lead complex projects, analyze the existing architectural landscape, and design scalable solutions to improve operational efficiency.
Top Skills:
Cloud ComputingSystem Architecture
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Employee Relations Partner ensures fair treatment of employees and manages complex investigations, performance management, and ER trends to enhance employee experience.
Cloud • Information Technology • Security • Software • Cybersecurity
Lead Cloudflare's strategy and planning efforts for revenue growth, overseeing go-to-market strategies, annual planning cycles, and sales compensation designs.
Top Skills:
Business IntelligenceData StrategyFinancial Analysis
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
