Supply Chain Optimization Deployment Architect

The Team:​

Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys as well as generating tangible business value during the engagements. It includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations, maximizing business value and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement and support expertise. 

The Role:

As a Supply Chain Optimization Deployment Architect (SCODA), you'll be the bridge between our customers' toughest supply chain challenges and our powerful Process Intelligence platform. Working directly with Celois' strategic customers throughout the customer lifecycle  in both, presales and post-sales,  you'll use your deep domain knowledge to design, optimize, and scale innovative supply chain solutions. Your goal is to pinpoint customer pain points, align our offerings with their strategic supply chain vision, and ensure successful project execution and clear value. You'll proactively identify key use cases that transform customer supply chains, and standardize these solutions in collaboration with internal teams to boost adoption across our customer base.

This role can be based out of any Celonis office. We're looking for individuals with hands-on experience in delivering solutions to customers.

The work you’ll do:

• Design and architect a comprehensive Supply Chain Vision with customers and internal account teams, identifying and solving critical challenges at the core of their supply chains and businesses.
• Collaborate closely with customers' supply chain experts to define a target state where the Celonis platform, encompassing Process Intelligence, AI, and automation, delivers tangible value to their operations.
• Provide presales support, helping to position and articulate the strategic value of Celonis's supply chain capabilities to prospective customers.
• Provide expertise and domain knowledge in the delivery phase by providing guidance on solution architecture to ongoing projects in , participating in critical project phases, assessing implementation progress, and proactively contributing additional use case ideas to ensure projects achieve their full potential.
• Collect and share compelling Supply Chain success stories across the organization and with our customers, showcasing the impact of our solutions.
• Closely collaborate with Product & Engineering and the Business Apps Teams to inform and shape future product development based on valuable customer feedback and internal experiences.
• Train internal teams and empower them to effectively position and deploy Celonis's supply chain solutions.

The preferred qualifications you need:

• Minimum 5 years experience in Supply Chain Management for enterprises, with a strong portfolio demonstrating successful and diverse use cases that have solved real-world problems.
• Excellent problem-solving skills, analytical thinking, and meticulous attention to detail, coupled with a track record of delivering high-quality solutions, often under demanding deadlines.
• Experience with the implementation and roll-out of Supply Chain Software or Enterprise Resource Planning tools is highly desirable.
• Strong communication and collaboration skills, with the ability to translate complex supply chain concepts into clear, actionable insights for diverse stakeholder groups, including non-technical audiences.
• Strong visionary architectural mindset to develop scalable and easily extensible solutions that address long-term customer needs.
• Language Requirements: Native or fluent German skills are essential. Proficiency in English is also required, as it is used regularly in internal and external communication.
• Bachelor's degree or higher in Supply Chain Management, Business, or a related field.