Supervisor, Clinical Production

Location: Bridgewater, MA

Department: Operations

Shift:  First Shift

Reporting To: Manager, Operations

Responsible For (Staff): Yes

The Production Supervisor is responsible for the safety, quality, and operational excellence for their shift and value stream. In this role they direct and coordinates daily, weekly and monthly objectives and activities for their value stream. Manage the overall workflow by assigning responsibilities to direct reports for the production floor to ensure right first time and on time delivery to our customers. 

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.

• Direct the daily activities of the production floor, on their shift, in compliance with company policies and procedures, along with all federal, state and local regulations, including OSHA, FDA, cGMP standards and employment law. Responsible for the Safety culture and results on the production floor, own and drive safety improvements within your value stream.  

• Ensure all safety incidents on their shift are investigated, root cause determined, and corrective actions identified and implemented to mitigate future risk. Communicate operational challenges and execute your course corrections with regard to Safety, Quality, Service, Cost, or Personnel. 

• Facilitate the line/shift handoff prior to departure every day.

• Plan and execute activities with procurement, maintenance, warehouse and quality departments through active communications to achieve and sustain results.

• Understand operating challenges and utilize problem solving tools to drive continuous improvement opportunities for your value stream.

• Manage daily schedule to ensure proper staffing levels to include periods of vacations and holidays to meet required service levels.

• Oversee and participate in the interview/selection process of hiring.

• Educate and train staff using TWI methodology to ensure adherence to performance expectations as defined in current best practice documentation.    Perform associate evaluations through Quantum, providing feedback and development as needed.

• Own and actively drive KPI’S for your value stream through visual control boards and line communications.

• Analyze performance of equipment, personnel and shift for improvement opportunities, develop plans and execute projects to improve the process.

• May require use of Personal Protective Equipment (PPE) and Powered Air Purifying Respirator (PAPR).

• Manages time and attendance daily and approval of payroll.

• This position may require overtime and/or weekend work.

• Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.

• Attendance to work is an essential function of this position.

• Performs other duties as assigned by Manager/Supervisor.                                       

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

• Associate's degree in a related field and/or 1-3 years related experience and/or training.

• Basic Mathematical Skills

• Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.             

• Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.

• High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms.

• History of successful supervisory responsibilities.

Preferred:

• Ability to identify and resolve problems in a timely manner.

• Ability to effectively present information to various people as the job requires.

• Ability to set and achieve challenging goals.

• Bachelor’s Degree

The hiring rate for this position is $68,480-$77,040 plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k).