Supervisor, AMI Network

Eversource will not offer immigration-related sponsorship for this position.  Applicants who require immigration sponsorship—either now or in the future—should not apply.  This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

The AMI (Advanced Metering Infrastructure) Network Engineer is responsible for design, maintenance, and operational performance of Eversource’s AMI network systems. This individual should:

• Enjoy problem solving complex wireless network issues.
• Be familiar with wireless signal analyzers, RF design software, and wireless communication hardware/tooling.
• Feel comfortable working with third parties to design and build solutions to unique areas, allowing wireless signal penetration.

Essential Functions:   

• Create/review/revise network designs to ensure they meet Eversource’s AMI system performance requirements.   
• Ensure projects and assignments are completed safely, efficiently, on time and within the established budgets. 
• Ensure vendor work is completed in compliance with design specifications.  Review/approve contractor and vendor invoices. 
• Manage and support initial and ongoing testing of the AMI network. 
• Coordinate with Eversource IT/Communications to manage network backhaul. 
• Analyze, identify, and resolve backhaul issues. 
• Lead projects to upgrade, optimize, and expand the AMI network to keep up with new customer construction and evolving AMI system needs. 
• Coordinate and supervise field construction and maintenance of AMI network assets/infrastructure. 
• Perform office and field troubleshooting of AMI network equipment. 
• Provide input to improve processes for monitoring and maintaining the AMI network. 
• Understand and ensure compliance with requirements and standards set forth by industry organizations and regulatory bodies such as FCC, IEEE, etc. 
• Provide on-call support for emergency situations and critical network failures. 
• Develop and implement preventive maintenance programs to minimize downtime and extend equipment lifespan. 
• Ensure all documentation complies with company standards. 
• Stay updated on industry trends, new technologies, and best practices to enhance network performance. 
• Participate in strategic planning and contribute to the development of long-term goals for the AMI network

Qualifications:

Technical Knowledge/Skill:  

• Comprehensive understanding of the design, specification and installation of wireless telecommunications systems, such as radio, cellular, and phone.  
• Strong communications and presentation skills 
• Strong ability to organize and coordinate a team to design and build out a project. 
• Demonstrated problem-solving skills and attention-to-detail.  
• Working knowledge of standard office computer software (e.g., Excel, Word, PowerPoint, etc.). 

Education:   

• Bachelor’s degree in electrical engineering or related discipline.
• Advanced degree preferred.

Experience:  

• Five (5) years of experience with AMI architectures, protocols, and technologies, such as cellular, RF-mesh, WiFi, and IoT. 
• Proficiency in configuring and troubleshooting network infrastructure components, such as routers, switches, and gateways. 
• Hands-on experience with test equipment, including meters, oscilloscopes, spectrum analyzers, and communication testers. 
• Strong analytical and problem-solving skills, with the ability to debug complex systems and identify root causes of issues. 
• Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced, dynamic environment. 
• Detail-oriented mindset with a commitment to quality and customer satisfaction.

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Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

Worker Type:

Number of Openings:

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor