Success Enterprise Solutions Consultant

About Cryptio

Cryptio is the leading enterprise-grade financial data transformation and digital asset ERP platform for accounting, financial reporting, tokenization compliance, and loan management solutions. It is a complete back and middle-office platform that delivers financial integrity and accountability for businesses in crypto. Its platform allows users to transform on-chain and off-chain crypto activity into auditable records for accounting, treasury, tax filings, license applications, loans activity, and regulatory reporting.

Having recently announced our $45m series B, now couldn't be a better time to join!

The role

We’re hiring Senior Enterprise Solutions Consultants to own the success of Cryptio’s most strategic and high-ARR customers, including leading stablecoin issuers, institutions, and global crypto-native organisations.

You’ll take ownership after onboarding, acting as the primary technical and operational partner as customers scale. More than just support, you’ll be a trusted advisor; guiding clients through complex fund flows, evolving business models, advanced integrations, and regulatory-driven change.

This role sits at the intersection of customer success, accounting, and technical solution design, with significant influence across Product, Engineering, and Account Management.

What you’ll do

This is a strategic, consultative role focused on long-term value and enterprise success.

• Own post-onboarding success for strategic and high-ARR customers (£40k+ ARR)

• Serve as the primary technical and operational advisor post go-live

• Build deep relationships with finance, operations, and executive stakeholders

• Lead health checks, business reviews, and success planning sessions

• Map complex fund flows and ensure Cryptio remains the central source of financial truth

• Advise on advanced crypto use cases (stablecoins, custody, DeFi, token operations, treasury)

• Partner with Account Managers to identify expansion, upsell, and new use cases

• Act as an escalation point for complex customer and technical challenges

We’re looking for someone who

• Has 3–5+ years of experience in Customer Success, Solutions Consulting, Technical Account Management, or similar roles

• Brings strong expertise in accounting, financial operations, and reporting

• Has experience managing enterprise or high-ARR customers

• Understands crypto ecosystems and institutional digital asset workflows

• Is comfortable working with APIs, integrations, and complex system architectures

• Communicates confidently with technical teams and senior stakeholders

• Takes a consultative, advisory approach and thrives in multi-stakeholder environments

Nice to have

• Big 4, ERP, fintech, or crypto-native background

• Experience influencing product roadmaps or shaping best practices at scale

Why you’ll love this role

• You’ll work directly with some of the biggest names in stablecoins, DeFi, and institutional crypto

• You’ll act as a true strategic partner, not just a support function

• You’ll influence Cryptio’s product roadmap through real customer insight

• You’ll gain exposure to complex, enterprise-scale crypto finance operations

• You’ll operate in a high-trust, high-impact role with strong internal visibility

Interview process

1. Screening - 30 min

2. Hiring Manager Interview - 30 min

3. Case study sendoff

4. Case Presentation - 1 hour

5. Values & Behaviours - 45 min

Perks

👩‍💻 Remote or Hybrid working

🏝️ 25 days paid holiday plus bank holidays

🙌 One additional day of annual leave each year, up to 30 total days

🎂 Your birth off

🧘 Mental health resources, wellbeing programs, and professional coaching

🫶 Family-friendly policies

💪 Fitness and wellness budget

💻 MacBook Pro

🖥️ $200 home office setup budget

🎓Training and development budget

*** we have additional benefits depending on location

If this sounds like you, we would love to hear from you 🙌

At Cryptio, we move fast and take ownership of outcomes. We learn from failures, celebrate wins, and let humility, curiosity, and a passion for crypto guide how we work. If you value collaboration and want to build with purpose, you’ll feel right at home here.