Subscription Billing Software Engineering Manager

Description
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to either: Warren, Austin, Atlanta, or Mountain View three times per week.
As the Subscription Billing Software Engineering Manager, you will lead the implementation, operation, and continuous improvement of GM's enterprise billing systems, primarily leveraging Zuora and RevPro. You will oversee full lifecycle implementations while also owning and operating the solution post‑deployment, ensuring seamless integration with GM's digital commerce platforms.
You'll partner closely with Digital Products Engineering - Commerce, Architecture, Finance, and Customer platforms, directly impacting customer experience, billing accuracy, and platform reliability across global operations.
What You'll Do

• Lead the end‑to‑end implementation and ongoing operation of Zuora Subscription Billing and RevPro Revenue Recognition solutions.
• Provide technical leadership, mentorship, and strategic direction to a team of software engineers.
• Design and deploy Zuora Workflows to automate billing operations and improve efficiency.
• Integrate billing systems using microservices and distributed architectures in partnership with Architecture teams.
• Perform code reviews, contribute to API development, and guide engineering best practices using Java/Spring Boot.
• Implement and maintain CI/CD pipelines and observability frameworks (e.g., Datadog).
• Ensure adherence to SOX compliance frameworks, controls, and audit requirements.

Your Skills & Abilities (Required Qualifications)

• 5+ years of managerial experience in subscription billing or revenue operations.
• 3+ full lifecycle implementations of Zuora Subscription Billing and/or RevPro.
• Strong software engineering background with hands‑on coding experience.
• Experience with cloud platforms (AWS, Azure, or GCP).
• Hands‑on experience with Zuora Workflow, eCommerce integrations, and Java/Spring Boot.
• Familiarity with SOX compliance frameworks and financial audit processes.
• Experience with CI/CD pipelines, observability tools (Datadog), and incident management protocols.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Strong grasp of financial compliance standards.
• Excellent communication and stakeholder management skills.

Relocation
This job may be eligible for relocation benefits.
Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
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Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
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