Underwrite private and education refinance loans, ensuring accurate documentation and quality assurance while meeting productivity and credit standards.
As a successful member of our team, it will be critical to underwrite private student loans, education refinance loans (student loan consolidation loans) and unsecured loans including automated and manual portfolio, with strict attention to Reg B, ECOA, and FCRA.
- Ensure material information captured in the automated underwriting system is accurate at time of review.
- Demonstrate sound judgment in the analysis of required documentation while mitigating organization risk through appropriate decision making.
- Meet or exceed productivity levels established by Management and credit quality standards set forth by Citizens Bank.
- Respond timely to quality control and audit reviews when requested. Provide superior customer service to both internal and external customers.
- Ensure Quality Assurance process is in place and adhered to prior to loan disbursement.
- Assist the Group Team Manager where necessary
- Fraud detection during documentation review
Qualifications:
- Minimum of 5 or more years underwriting required, student loan and/or mortgage lending experience preferred
- Automated Underwriting System experience required
- Self-directed with excellent time management skills
- Demonstrated ability to analyze and evaluate complex income documentation, including complex tax returns, trust, investment, retirement, etc.
- Must have strong judgement review abilities and autonomous decision-making skills
- Ability to work in a face paced environment
- Exceptional written and verbal communication skills
- Advanced proficiency in Word and Excel
Education
- Bachelor's Degree preferred or equivalent coursework and/or training in underwriting
Hours and Work Schedule
- Hours per week: 40
- Work Schedule: 8:00am -5:00pm, Monday – Friday
- In office: Johnston RI 4 days, 1 day remote
- Some overtime expected
- Limited PTO during summer months (June, July and August)
Top Skills
Automated Underwriting System
Excel
Microsoft Word
Citizens Boston, Massachusetts, USA Office
28 State St, Boston, MA, United States, 02109
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