Monitor, troubleshoot and maintain Fubo's live and VOD ABR video encoding, packaging and distribution infrastructure. Manage live events, resolve ad-signal and workflow issues, perform routine maintenance, and coordinate cross-team incident resolution and root-cause analysis for cloud and on-prem video systems.
About Fubo:
FuboTV Inc. is a consumer-first, live TV streaming company that is defining the future of TV.
Ranked among The Americas’ Fastest-Growing Companies 2025 by the Financial Times, FuboTV owns Hulu + Live TV (entertainment), Fubo (sports) and Molotov (entertainment and sports), which stream in markets around the globe.
Our Mission:
Our mission is to deliver premium sports, news and entertainment programming through a best-in-class user experience that offers greater choice, flexibility and value.
*OUR HEADQUARTERS IS LOCATED IN NEW YORK CITY, BUT WE ARE OPEN TO REMOTE EMPLOYEES FOR THIS ROLE*
About the role:
Fubo is looking for a Streaming Support Engineer to join our team. This position is responsible for monitoring and break/fix of Fubo’s managed video infrastructure. The Streaming Support Engineer may work in a shifted environment or on-call as needed to support Fubo’s customers 24x7.
Responsibilities:
- Operations Support for our MVPD-based LIVE and VOD ABR video encoding and packaging systems
- Responsible for making sure our acquisition and encoding infrastructure is always in a healthy state
- Managing live and exclusive content events
- Respond to and troubleshoot missing incoming ad signals
- Providing break/fix and analysis throughout our video workflow
- Working with internal/external teams to mitigate and resolve any issues related to video
- Perform routine maintenance (sometimes overnight)
Qualifications:
- Able to work in a shifted 24x7 operations environment
- Familiarity with different CDN vendors and their systems (e.g. Fastly, CloudFront, Akamai, Level3, etc.)
- Understanding of various multimedia transport protocols such as: Zixi, SRT, RTP, RTMP, UDP
- Familiarity with enterprise MPEG Analysis tools, such as Tektronix/Telestream, Ineoquest, Triveni, etc
- Experience with alternate content in an ABR ecosystem (ESAM, ESNI/SCTE-224)
- Understanding of backbone video and distribution (Peering, Transport, POP sites, etc)
- Knowledge of monitoring protocols such as SNMP a plus
- Familiarity with DRM and content encryption, including 3rd-party integrations
- Minimum of 2 years of experience in maintaining and troubleshooting video delivery or video applications
- Experience with SCTE-104 and SCTE-35 ad messaging
- Knowledge of SSAI & CSAI ad workflows
- Bachelor's degree (B.A. or B.S.) from four-year College or university; or equivalent training, education and experience
Job Requirements:
- Provisioning, troubleshooting, operations and maintenance of systems, applications and equipment used in the next-gen video delivery ecosystem
- Monitor and manage cloud based and in-house encoding software and ABR monitoring appliances
- Drive issues to resolution and provide root cause analysis
- Work with multiple teams to launch new services on the FuboTV platform
- Enterprise video encoding and acquisition experience using Ateme,Elemental, Zixi broadcasters, or similar products.
- Video troubleshooting experience preferably in an MVPD environment
- Proficiency with HLS and DASH
Preferred Qualifications:
- Certifications in AWS or GCP a plus
- 3+ years troubleshooting ABR video workflows in an MVPD environment
- Knowledge of SRT or Zixi a plus
- Proficiency in scripting or programming languages such as Python or Ruby a plus
The Ideal Candidate will also:
- Enjoy working in a fast-moving environment in which individual contributors are trusted and
- depended upon to set technical direction
- Enjoy learning new things and sharing knowledge with co-workers
- Take the initiative in identifying and removing roadblocks
- Be a pleasure to work with in a professional environment
- Be comfortable giving and receiving honest feedback
- Be unafraid of failure
- Enjoy disrupting the status quo
Perks & Benefits:
- At Fubo, you will have the opportunity to personally influence what live media looks like after it goes through its next big transformation
- Fubo provides a highly competitive compensation based on experience and market standards
- Robust benefit package including Health/Dental/Vision coverage 401k, Life Insurance, and commuter benefits
- Free Premium Fubo Account
- Unlimited PTO days and regular company-wide activities
- Fubo's main headquarters are located in Midtown Manhattan, with offices in Paris, and Bangalore
- Fubo is an e-verified company
Fubo’s minimum base salary for this role if hired in New York City is $140,000 per year; maximum base salary for this role is $160,000 per year. Additionally, this role is eligible to participate in Fubo's annual cash bonus plans, unlimited PTO, and a full range of medical benefits. The final offer amount will be at the company’s sole discretion and determined by multiple factors, including years and depth of experience and expertise, and other business considerations.
Top Skills
Fastly,Cloudfront,Akamai,Level3,Zixi,Srt,Rtp,Rtmp,Udp,Tektronix,Telestream,Ineoquest,Triveni,Esam,Esni,Scte-224,Scte-104,Scte-35,Ssai,Csai,Ateme,Elemental,Zixi Broadcasters,Hls,Dash,Snmp,Drm,Aws,Gcp,Python,Ruby,Abr,Mvpd
Similar Jobs
Information Technology • Cybersecurity
The Product Marketing Manager at Huntress will focus on positioning, messaging, content creation, sales enablement, and go-to-market strategy for Managed ESPM, requiring collaboration with Product, Marketing, and Sales teams.
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
The Senior Quality Engineer will lead quality initiatives, drive test automation, and ensure high standards throughout the engineering process, collaborating with cross-functional teams and implementing best practices.
Top Skills:
AppiumBuildkiteJavaScriptPlaywrightTypescriptWebdriverio
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Senior Quality Platform Engineer, you will develop and maintain quality infrastructure, improve developer experience, and implement quality engineering practices to ensure scalable, efficient testing workflows.
Top Skills:
AWSAzureCircleCICypressDockerGCPGithub ActionsGitlabJavaJavaScriptJestJunitKubernetesPlaywrightPythonRubyTypescript
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
