Strategy Director

Seeking a highly skilled and experienced Strategy Director in the Consumer Banking Strategy group who will lead an expert team focused on strategy operations.

Reporting to the Head of Consumer Strategy, this leader will:

• Focus on Consumer-level initiatives, taking ownership of day-to-day routines and longer-term projects on behalf of the Head of Consumer, including the annual strategic planning process, executive storytelling, Board/CEO/Exco-level presentations, Technology Capital planning, and other senior touchpoints;
• Deliver special projects as needed, including competitive analysis, M&A activities, strategy sessions, expense/revenue analyses, and others as needed;
• Be a primary liaison for key partners and cross-Consumer initiatives, including Finance, Marketing, Transformation Office, Communications, Investor Relations, and others across the bank.

Success in this role will be grounded in the ability to lead, grow and motivate a diverse team, influence at the senior executive level, distill complex problems and systems into digestible formats, develop insight from financial, quantitative, and qualitative data, independently identify opportunities and develop solutions, and leverage critical thinking to develop actionable strategy and business cases.

Responsibilities:

• Develop and execute a comprehensive strategy that aligns with the Consumer Banking overall business objectives.
• Identify market trends, customer needs, and competitive landscape to drive innovative strategies and differentiate our Consumer Banking offerings.
• Establish clear timelines and engage stakeholders to deliver projects on behalf of the Head of Consumer.
• Conduct market research and analysis to identify growth opportunities and develop actionable insights.
• Develop, Monitor and analyze key performance indicators to measure the effectiveness of Consumer strategies and initiatives.
• Stay updated on industry trends, regulatory changes, and emerging technologies to drive strategic decision-making.

Qualifications:

Minimum of 10 years of experience in Finance/Banking, with a focus on strategy development and execution.

• In-depth knowledge of consumer banking products, services, and industry trends.
• Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Excellent leadership and communication skills, with the ability to influence and collaborate with stakeholders at all levels.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Strategic mindset and ability to think long-term while also executing short-term goals.
• Ability to adapt to a fast-paced and dynamic environment, with a focus on driving results.
• Bachelor's degree. MBA preferred.

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday-Friday, 8:00am-5:00pm

As the Strategy Director, you will play a critical role in shaping the future of Consumer. Your strategic vision, communication and analytical skills, and leadership abilities will be instrumental in driving growth, profitability, and customer satisfaction. If you are a highly motivated and experienced professional with a passion for Consumer Banking and a track record of success in strategic planning, we invite you to apply for this exciting opportunity.

Location, Compensation & RTO

Locations: MA, PA, RI, NY

The salary range for this position is $160,000-$229,000  per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .