Content Automation Manager

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

The Content Automation Manager is responsible for content automation strategy, developing, implementing, and maintaining innovative automated solutions to streamline the creation of presentation slides and templates, ensuring alignment with brand standards and organizational needs. This role collaborates with cross-functional teams, including but not limited to Global Presentation Solutions (GPS), Global Product, SAIG, Product Ownership and GIT, to identify opportunities for workflow automation, maintain template libraries, and provide training and support for automated systems. By leveraging expertise in content automation, presentation design, automation tools, and emerging technologies, the Strategist - Content Management enhances efficiency, consistency, and quality in content delivery across the organization.

WHAT YOU WILL DO

• Define content automation strategy, setting standards for modular content (templates, components, taxonomy/metadata, naming conventions, and versioning) to enable automation, reuse, and rapid updates.
• Partner with Product, Technology, and platform owners (e.g., Seismic/M365) to integrate source-of-truth data and content repositories into automated slide generation workflows.
• Embed risk, compliance, and auditability into automated content workflows (approvals, disclosures, retention, and change logs) in partnership with relevant control functions.
• Pilot and scale automation use cases (e.g., updates, refreshes, localization, personalization) and quantify value (time saved, defect reduction, reuse, and adoption).
• Drive change management for new automation capabilities Ownership and GIT.
• Develop and implement automated solutions for generating content slides and presentation templates using tools such as Microsoft PowerPoint and Seismic, working in collaboration with Global Presentations Solutions (GPS), Global Product, Product.
• Collaborate with stakeholders to gather requirements and identify opportunities for automation in slide and template creation workflows.
• In accordance with MFS Brand Guidelines, provide oversight for designing visually appealing and consistent templates that support various presentation needs.
• Maintain and update template libraries, ensuring accessibility and relevance for different departments and projects. Provide training and support to team members on utilizing automated slide and template systems.
• Working in collaboration with Product Owners and GIT Agile Teams, will develop a governance model to ensure a consistent process for enhancements of new Slide Library capabilities and templates.
• Management of potential Team members as the Seismic and the slide library continue to evolve at MFS.

WHAT WE ARE LOOKING FOR

• Bachelor’s degree in graphic design, Information Technology, Communications, or a related field (or equivalent experience) preferred.
•  6-8+ years of proven experience in presentation design and template creation, preferably with automation tools.
• Experience in developing automation strategy and designing content architectures for reuse (modular components, content models, metadata/taxonomy, and lifecycle management) to support automated assembly.
• Working knowledge of workflow automation concepts and platforms (e.g., templating engines, content management systems, APIs/integrations) and how they enable scalable content production.
• Strong analytical skills to define instruments and interpret KPIs for content operations and automation performance; uses insights to drive continuous improvement.
• Proven ability to lead through influence across content creators, designers, product owners, and engineering teams; comfortable with ambiguity and iterative delivery.
•  Strong stakeholder management skills, including translating business needs into requirements, influencing decisions, and communicating tradeoffs and outcomes.
•  Proficiency in Microsoft PowerPoint, Seismic and other automation platforms.
•  Strong understanding of branding, visual communication, and layout principles.
•  Excellent critical thinking skills and attention to detail.
•  Effective communication and collaboration skills.
• Ability to manage multiple projects and deadlines in a challenging environment.
• Strong knowledge of Agile Methodology, roles, and process.
• Experience in defining and executing content automation strategies.
• Experience with content management systems, such as Seismic, and cloud collaboration tools.
• Management experience preferred.
• Knowledge of scripting languages for automation (e.g., VBA, Python).
• Familiarity with workflow automation tools, such as Workfront and/or M365.
• Background in training or user support for digital tools.

#LI-HD1

At MFS, we believe in fair and transparent compensation. For that reason, we’re including the salary range for this position. This range reflects our good-faith expectation for what we’ll pay depending on the candidate’s experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include:

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k) 

• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider

• Education Assistance: Tuition reimbursement up to $8,000 annually 

• Education Assistance: Access to discounted tutors and college coaches

• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves

• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account

• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)

• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency – if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we’ll be happy to discuss them

#LI-HYBRID

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email [email protected] for assistance. 

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.