Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.
The Opportunity
This position is a Strategic Product Manager in the Credit Product Strategy Team responsible for Documentation Strategy. The following Products are part of Documentation Strategy:
• Cardholder Documents
• Annual Activity Summary
• Statements/eStatements
• Letters
• Universal/Expanded Addressing
• Monetary Field Expansion (MFE)
• Lockbox/OCR Scanline
• Multi-Language Strategy
This position is a strategic product line owner in the company and is responsible for overall growth and profitability of the credit product line (examples: credit, debit, fraud, digital). The position will design the product vision, cultivate and execute strategies, conduct technical analysis and execution, monitor product compliance and mandates, create business plans and deliver sales support to drive profitability and penetration results. The incumbent will develop and manage budget for each assigned product and any associated marketing campaigns. In addition, this position will gather and prioritize product, market drivers, industry trends, customer requirements, and launch new business and technical solutions to help deliver winning payment solutions to the industry.
Day in the Life
Create, manage, and implement an annual strategic plan, marketing plan and budget and administer all plans to ensure alignment with company objectives.
Responsible for forecasting line revenue and profitability by gathering and analyzing internal capabilities and capacity, market demand, and external competitive information.
Manage and direct development of all product commercialization duties, inclusive of sales strategies focusing on solution differentiation, pricing comparisons, advertising methodology, marketing approach, competitive comparisons, and cost/benefit analysis for solution participants.
Partner with Marketing Services to create and prepare advertising and promotional materials for products and solutions for member credit unions and consumers.
Partner with member credit unions and advisory group credit unions for select market evaluation, research, surveys, focus groups, and pilot testing.
Be an expert on market trends effecting solution offerings to maximize market opportunities and minimize the negative effects of competitive activity.
Create and publish or present thought leadership regarding trends and usage of assigned product lines.
Ensure effective communication of pertinent information to internal staff and external member-owners relating to new solution initiatives and existing solution enhancements.
Lead and participate in meetings to support the executive committees throughout developmental stages to track and communicate progress; participate in various Velera, Vendor, Partners, financial institution executives or other advisory groups or committees.
Maintain current knowledge of the latest industry trends and integrate them into product line where appropriate; consult credit unions on best practices relating to product.
Communicate and routinely update solution performance information to senior leadership.
Represent and support Velera personnel at sales meetings, vendor and partner meetings, trade shows, financial institution site visits and association functions.
Direct the development of product documentation, procedures, training and marketing materials.
Conduct technical analysis, determine technical product direction and direct development
Perform other duties as assigned.
Qualifications:
Bachelor’s degree in Business, Marketing, Technology, or related field or equivalent combination of education and experience required.
Combined seven (7) years of experience in product management, agile project management, product marketing, technical product implementations, and/or business systems analysis supporting technical products required, with a minimum of two (2) years in product management required.
Experience with product budgeting and forecasting required.
Experience with the financial, credit union industry and core or account processing required.
Knowledge, Skills, & Abilities:
Demonstrate behaviors based on Velera values
Ability to think strategically, technically and globally regarding the development and implementation of assigned products and solutions
Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids to various audience levels
Ability to manage multiple projects, work in market-driven, fast-paced environment and meet deadlines
Strong leadership, problem solving, and negotiation skills required; contract negotiation experience required; ability to influence others
Demonstrate strong analytical, reasoning, and quantitative skills
Knowledge of processing systems directly related to the specific job function, as well as the industry at large, preferred
Proficiency in the various MS Office applications
Ability to travel as needed – up to 25%
Ability to exercise discretion and independent judgment in making decisions and interact effectively and positively with all levels of personnel, credit unions, partners and vendors
Product training and product demonstration/presentation experience required
About Velera
At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!
Pay Equity
$95,800.00to
$124,500.00Actual Pay will be adjusted based on experience and other job-related factors permitted by law.
Great Work/Life Benefits!
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
Velera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here.
As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.
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