Manage a portfolio of strategic enterprise accounts, fostering relationships and identifying growth opportunities while collaborating with internal teams to ensure successful partnerships.
Proof is the world's first identity-assured transaction management platform and we are on a mission to digitize trust for all of life’s most critical transactions. Developed by the same market leaders and experts who brought notarization online with Notarize℠, Proof offers trust in a digital world by verifying identities and securing transactions to protect businesses and their customers. Since 2015, we’ve completed many of the world’s first digital commerce transactions, including the first online real estate closing, online mortgage closing, online auto sale, and online will and we're still just getting started!
We are seeking an experienced Strategic Enterprise Account Manager to join our Sales team and take ownership of a high-value book of business. This is a farmer role focused on managing and expanding relationships within our most strategic enterprise accounts. The ideal candidate is supremely organized, highly responsive, and passionate about delivering long-term value to customers through thoughtful account management and growth strategies.
This individual will play a critical role in deepening customer relationships, identifying expansion opportunities, and ensuring successful outcomes in partnership with Customer Success, Product, and Executive Leadership teams. Experience working with customers in real estate, financial services, insurance, or mortgage/title industries is highly preferred.
As our Strategic Enterprise Account Manager, you will:
- Manage and grow a portfolio of strategic enterprise accounts
- Own the post-sale customer relationship, becoming a trusted advisor to key stakeholders and decision-makers
- Develop and execute strategic account plans tailored to each customer, focusing on long-term partnership and revenue growth
- Identify and close upsell, cross-sell, and renewal opportunities in collaboration with Customer Success and other internal teams
- Act as the internal voice of the customer, advocating for customer needs and collaborating with Product, Engineering, and Support
- Navigate complex organizations and build multi-threaded relationships, including at the executive level
- Partner with Legal to lead renewals and contract negotiations
- Maintain accurate forecasts and reporting in Salesforce and other GTM systems
- Communicate effectively across channels (Slack, Google Suite, Email) and contribute to a collaborative team culture
As our Strategic Enterprise Account Manager, you should have:
- 10+ years of enterprise account management or strategic customer success experience
- A strong track record of growing large strategic accounts and demonstrated success expanding multi-million-dollar relationships
- Industry experience in real estate (title/lender), financial services, or insurance highly preferred
- Excellent organizational and time management skills, with the ability to prioritize and manage multiple accounts and deadlines
- Strong executive presence
- Proven attention to detail and ability to analyze data to drive decisions and account strategy
- Demonstrable track record closing $1M/year SaaS contracts with Fortune 1000 accounts.
- The desire for feedback and coaching.
- Existing relationships within key accounts.
- Tremendous business acumen and judgment.
- Strong analytical skills with an attention to detail.
- Executive presence.
- Technical proficiency with modern enterprise software productivity tools.
- Comfort with ambiguity and a problem-solving orientation
- A collaborative, problem solving mindset with the ability to thrive in a fast-paced, startup environment
Proof Pillars:
- Pave the Way
- Own It
- Act with Integrity
- Play to Win
Here are some of our great benefits:
- Medical, dental, and vision benefits
- Life insurance, long and short-term disability coverage
- 401k Plan with a 4% match, beginning on your hire date
- Unlimited Sick and Vacation time
- 14 paid company holidays
- 2 company Chillax weeks (Summer & Winter)
- 12 weeks of paid parental leave
- 4 week sabbatical after 5 years of continuous full time employment
- Health Reimbursement Arrangements for fertility and gender affirmation
- Lunch on Proof through Grubhub credit
- Monthly work from home stipend
- Professional development credit
- Monthly reimbursement for Wellness
- And more!
This job will be posted and accepting applications through September 12, 2025.
Proof is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We'd love to hear from you.
Top Skills
Google Suite
Salesforce
Proof (formerly Notarize) Boston, Massachusetts, USA Office
867 Boylston St, Boston, MA , United States, 02116
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