Staff Software Engineer

Company Overview

Founded in 2015, Phil is a San Francisco-based, Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. 

Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position Overview

PHIL is seeking a Staff Software Engineer to lead the development efforts for the Growth team within our Pharmacy Platform. In this role, you will play a crucial part in onboarding new clients to our platform and providing first-level technical support to our stakeholders. You will also lead the design and implementation of workflows that ensure seamless integration across patient, prescriber, and pharmacy networks. As a key leader reporting to the Director of Engineering, you will focus on building platforms that prioritize scalability, quality, and exceptional performance to support both internal and external stakeholders.

• Understand the PHIL platform’s capabilities and architecture to create a playbook for efficiently launching new clients or programs, while continuously improving the launch process.

• Design, implement, and manage complex rule-based workflows to support pharmacy operations, compliance, and patient engagement, ensuring minimal processing errors.

• Architect scalable, high-performance backend systems for the Pharmacy Platform, with a focus on reliability, accuracy, and minimal downtime.

• Collaborate with cross-functional teams (including product managers, data analysts, and stakeholders) to align technical solutions with business objectives and drive product initiatives forward.

• Deeply understand the end-to-end prescription processing platform and identify opportunities for simplification, optimization, or alternative approaches to meet business requirements.

• Maintains a strong focus on ensuring the quality and accountability of the team’s work, which is crucial because poor execution of client requests or implementations can quickly lead to errors and erode client trust.

• Take deadlines seriously to help PHIL build client trust and credibility by delivering on time.

• Enhance the design of data pipelines to process and transform large-scale pharmacy and patient data with high reliability and accuracy.

• Establish and promote best practices for coding and design, aiming to minimize bugs, reduce processing errors, and enhance long-term maintainability.

• Mentor and lead a team of engineers, fostering a culture of accountability, innovation, and collaboration.

• Document platform architecture, processes, and workflows to ensure knowledge sharing, scalability, and long-term maintainability.

• Build automation test suites to increase the quality and velocity of releases.

Qualifications

• Bachelor’s or Master’s degree in Computer Science or a related field.

• 5+ years of software engineering experience, including building and scaling large systems. Experience in the health-tech domain is a plus.

• Deep knowledge of workflow engines or applications with high levels of configurations and variations across clients.

• Strong expertise in designing scalable architectures that can handle large volumes of data with minimal errors.

• Proficiency in Golang and Python, or related programming language, with a solid understanding of building APIs and backend services.

• Experience with databases such as PostgresDB, MongoDB, or equivalent systems.

• Strong knowledge of distributed systems, algorithms, and data structures.

• Proven ability to optimize system performance, reduce latency, and enhance system reliability.

• Familiarity with CI/CD pipelines and cloud infrastructure (e.g., AWS, GCP, or Azure).

• Familiarity with the testing pyramid and increasing test coverage in complex distributed systems.

• Strong problem-solving and debugging skills, with a focus on error reduction and fault tolerance.

• Excellent leadership skills with experience mentoring and managing engineering teams.

• Experience with healthcare regulations and systems (e.g., HIPAA) is a plus.

Benefits

• Leadership role with significant impact on the team’s strategy and development.

• Exciting ground-floor opportunity with one of the fastest-growing startups in health tech.

• Fully remote work environment.

• Competitive compensation, commensurate with experience.

• Comprehensive benefits package, including medical, dental, and vision.

• 401(k) contribution opportunity.

PHIL is an equal opportunity employer