Staff Software Engineer, Square for Franchises

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
Better supporting complex organizations is a key part of Square's plans to move upmarket. We are looking for a Staff Software Engineer to partner with the Franchise Suite's 30+ person engineering team in articulating and leading the execution of the Franchise Suite multi-year technical strategy. You will establish operation principles and a culture of engineering excellence and help build a reliable and scalable product for our most strategic sellers, while engaging with partner teams across the company in service of our team and organizational objectives.
You Will

• Identify technical and architectural end states for the product, and influence/evolve the code base in those directions.
• Drive impact through technical leadership and mentorship across the team.
• Refactor and uplift existing systems and build new services, with a strong focus on reliability, scalability and performance.
• Creatively solve challenging technical problems at scale.
• Partner closely with engineering managers, product managers, product engineers, and business leads to define our roadmap.
• Be an agent of change and a champion for technical excellence, inspiring teams to embrace a culture of continuous improvement.

• Raise the engineering bar through mentorship, code/design review, and stewardship of best practices around testing, monitoring, accessibility, and security.

• Foster an inclusive engineering culture rooted in learning, growth, and psychological safety.

You Have

• 8+ years of experience building and operating quality software
• 1+ years of tactical and strategic leadership experience on medium/large-scale migration projects
• Technical initiative and leadership on previous projects
• Desire to find flaws in a system with many moving parts and take whatever steps are necessary to fix them
• Strong communication skills

Technologies We Use and Teach

• Backend: NodeJS with NestJS and Typescript, Java
• MongoDB, Redis and RabbitMQ

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us at [email protected] with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.