Staff Scrum Master

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Staff Scrum Master Global Front of Stores

What you’ll discover

• Inclusive culture and career growth opportunities.
• Global IT Organization which collaborates across U.S., Canada, Europe and Australia, click here to learn more.
• Challenging, collaborative, and team-based environment.
   

Tower profile

The Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technological solutions to drive growth, enable efficiency, and improve the customer experience at the front-line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process for our customers (sales, returns, and exchanges), enable payment processing and TJX rewards programs, facilitate downstream sales audit and financial reporting, and much more! 

The Global Front of Stores Delivery Team manages the delivery of solutions to our global stores that enrich the customer experience and provide business value. We are seeking a motivated, talented Senior Staff Scrum Master to deliver these capabilities and solutions to drive value to our stakeholders.

What you’ll do

In the role of Staff Scrum Master, you will lead a Scrum/Kanban Team(s) where your core responsibilities will include managing the flow of work throughout the ART, assisting teams to clear obstacles, manage risks, resolve issues, and deliver on commitments. You will work closely with the Product, Delivery, and Engineering teams, planning, coordinating, and executing the deployment into production for large epics/initiatives that span multiple product and shared services teams.   

What you’ll need

We are looking for a Staff Scrum Master who has proven ability to effectively lead delivery efforts and drive outcomes that enhance flow of work efficiencies across Global Front of Stores Agile Release Train. Looking for experienced team member with demonstrated success taking charge to align multiple teams, managing complex initiatives, and driving timely completion of ART wide commitments.

Skills/Knowledge:

• 5-8 years in Agile environment as a Scrum Master/Project Manager/Program Manager with dedicated agile teams using scrum/SAFE

• Proven success  with communication, facilitation, influencing, negotiation, and team-building skills
• Self-driven and flexible team member who adapts quickly and demonstrates ability to work well with others (diverse stakeholders and personality types) as well as independently, applying critical thinking and problem-solving skills

• Experience working with Agile tools such as JIRA and Confluence as well as Power BI Dashboards (a plus)  
• Consistently proven ability to manage moderately complex work through their teams, thriving in a fast paced environment
• Experience leading cross functional teams to deliver multiple, concurrent releases to production leveraging process to drive consistency
• Proven success in delivering outcomes for continuous improvement activities focused on driving efficiencies and speed to value across teams/ART
• Experience in reviewing metrics to measure team progress and handles achieving baseline KPIs
• Ability to show situational awareness, be the first to notice differences and issues as they arise and elevate where appropriate
• Bachelor’s Degree or equivalent IT Delivery skillset / training / experience
• SAFe or equivalent Scrum Master certification preferred

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