Staff Project Manager

What you’ll do:

• Oversee multiple, concurrent enterprise SaaS implementation projects, ensuring alignment with customer  goals and Polly’s strategic vision.
• Partner with Sales, Product, Engineering, and Customer Success teams to drive project success and foster a culture of continuous improvement.
• Act as the primary point of contact for customers during the implementation phase, providing consultative guidance and ensuring a seamless onboarding experience.
• Develop and refine project management methodologies, tools, and best practices to enhance efficiency and scalability.
• Identify potential project risks and implement mitigation strategies to ensure timely and successful delivery.
• Provide guidance and mentorship to junior project managers, fostering professional growth and knowledge sharing within the team.

What you have:

• 7+ years of program / project management experience in the SaaS industry, with a proven track record of leading complex, enterprise-level implementations.
• Strong understanding of SaaS architectures and implementation methodologies; proficiency in project management tools such as Jira, Asana, MS Project or equivalent.
• Experience in the mortgage or financial services industry is highly desirable.
• Certifications: PMP or demonstrated success delivering complex, transformational technical programs in financial services.
• Exceptional verbal and written communication skills, with the ability to inform and influence stakeholders at all levels.
• Strong problem-solving skills and the ability to make data-driven decisions.

Why join Polly?

• High Bar of Talent: Polly consistently performs in the top quartile of start-up companies, and we consider the people of Polly the engine helping us achieve success. Many candidates choose Polly because of the collaborative, smart, and fun people that work here. We strive to hire the best to continue to raise that bar, and <5% of those that enter the interview process are presented with an offer.
• Disruptive Mission: Mortgage capital markets is historically an under-innovated space; Polly is committed to changing that. Our purpose-built platform has reimagined and reinvented the way that our lender customers operate. We are seeking passionate and driven builders who are not interested in accepting the status quo.
• Individual Impact & Growth: Every day, the Polly team doesn’t just work—they contribute to our overarching mission. Individual impact is highly visible and everyone’s voice matters. You will have exposure to every level of leadership, cross-functional teams, and impactful projects, giving you a unique opportunity to build and hone your skills.
• Hybrid Workplace with Innovation at the Core: Here at Polly, we believe in blending flexibility with in-person collaboration. With a hybrid model, our employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs, located in Dallas-Fort Worth and San Francisco (remote available for this role, hybrid strongly preferred), driving forward-thinking solutions and fostering teamwork.

Employee Benefits:

• Competitive Compensation: Polly offers competitive salaries designed to reward your expertise and direct impact/contributions.
• Comprehensive Health Coverage: Enjoy 100% company paid medical, vision, dental, disability, and life insurance, granting peace of mind.
• Flexible Vacation, Done Right: Take time off to recharge when you need it with Polly’s flexible, non-accrued vacation policy, because we trust you to balance work and life.
• Hybrid Environment: Polly employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs, located in Dallas-Fort Worth and San Francisco.

Interview Process:

• Round 1 - 30 minute 1:1 with a Polly Talent Team Member
• Round 2 - 30 minute 1:1 with Polly’s Director, Professional Services
• Round 3 - Take Home Assessment + Assessment Presentation
• Round 4 - 30 minute 2:1 with Polly's Director, Sales + a Senior Implementation Consultant
• Round 5 - 30 minute 1:1 with Polly’s VP, Customer