Staff Product Manager, Payments

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Staff Product Manager to join our Payments (Financial Services) team to build experiences and services that help drive the success of merchants across the globe. You will be responsible for overall team product direction and strategy which will involve frequent collaboration with customers and internal teams to help shape priorities and build the roadmap. This dynamic position requires the ability to collaborate effectively with multiple internal teams and stakeholders, be productive and adaptable in the face of evolving business priorities, and be able to take responsibility and ownership in coming up with solutions for our customers' pain points.

If you are a dedicated problem-solver and are ready to make a huge impact on an international scale, then this is the position for you!

What you’ll be doing: 

Crafting feature and scope definitions that balance customer, business and implementation perspectives

• Gathering insights from our existing customer base, internal stakeholders, and market trends to help shape product direction
• Creating easily understood product delivery plans and requirements in collaboration with technical and design team members
• Driving implementation and execution of the team’s roadmap
• Contributing and evaluating new product concepts for consideration in future roadmap plans
• Collaborating with Go-to-Market teams to coordinate successful product launches
• Defining and reporting on product success
• Building trusted relationships with stakeholders, both internally and externally
• Becoming the Product SME for the product offerings you own
• Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role

What you need to bring: 

Successful candidates must have a proven product management track record in SaaS products at scale.

• Bachelor’s degree
• 8+ years of experience in product management, ideally within ecommerce, payments and/or SaSS products. 
• Demonstrated expertise in leading cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.
• Excellent communication and leadership skills, capable of articulating complex concepts to a diverse audience, including senior leadership, technical teams, and non-technical stakeholders.
• A deep passion for enhancing user experiences through technology, with a customer-centric approach to solving problems and delivering value.
• A collaborative mindset, with the ability to forge strong relationships across the organization, influence without authority, and lead teams toward shared goals and successful outcomes.
• Expertise in product management and Agile/Scrum product development life cycles, as well as building and delivering high-quality software on time
• A solid understanding of setting, measuring, and improving product success metrics
• Familiarity working in parallel with multiple squads across different time-zones
• Ability to lead client discovery, solutioning, and alignment conversations
• Understanding of product strategy development and roadmapping tools

Even better if you have, but not necessary: 

• MBA
• Understanding of payments, ecommerce, invoicing, and other products that are critical in retail merchant workflows
• Retail and eCommerce industry experience

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!

What’s in it for you?

Come live the Lightspeed experience...

What’s in it for you?

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies 
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of $170,000 - $200,000 USD, depending on the candidate’s location. Additionally, this role may be eligible for discretionary short-term and long-term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off. 

Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate’s actual location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

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