Staff Product Designer, Patient

About the role:

As a Staff Product Designer on Headway’s Patient team, you’ll design the front door to care—where people first land, evaluate their options, and decide to take the next step. This role is responsible for the top two ways people look for mental health care today: online search and asking their doctor for a referral. Your work will shape the first impression we make with prospective patients and play a key role in how they get the care they need.

You’ll work across product channels to design scalable acquisition and intake experiences. This means balancing near-term conversion goals with long-term design vision, all while moving quickly and learning from real user needs.

In this role, you’ll:

• Prototype and launch experiments to improve how patients search for care online and with their doctors
• Lead design for landing pages and onboarding experiences, along with other new and emerging channels
• Translate ideas into production-ready, high-quality visual design
• Develop and document reusable design patterns in our patient-facing design system (Helix)
• Collaborate closely with PMs, marketers, engineers, researchers, and other product and brand designers

You’ll be a great fit if:

• Have 8+ years experience as a Product Designer (3+ on a growth-related team), designing high-performing, consumer-facing desktop and mobile web products
• Bring strong visual and interaction design craft—and enjoy raising the bar for both
• Are excited by hypothesis-driven iteration, experimentation, and measurable impact
• Can translate user insights and business goals into polished, intuitive design
• Want your work to make a meaningful difference in people’s lives

Compensation and Benefits:

The expected base pay range for this position is $215,900 - $254,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

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