About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!
The Team
The Analytics team plays the critical role of providing analytical capability across Upstart's organization to enable data-driven decision making. We leverage our analytical and technical skills to support our partners with a multitude of services, some of which include understanding our underwriting models and presenting on trends in our loan performance, analyzing market size opportunities, creating financial models, developing our business intelligence pipeline to enable self-service reporting, and architecting/automating of work processes.
As the Staff Analyst on the Home Analytics team at Upstart, you will be responsible for understanding, presenting, and driving best practices in product analytics and for developing our business intelligence pipeline to enable better decision making. You will partner with our Product, Engineering, and Machine Learning teams to drive understanding, insights and decision making.
How you’ll make an impact
- Conduct quantitative analysis to test hypotheses about our users and the way they interact with our product
- Administer A/B tests, monitor results and generate product and business recommendations
- Build data and analytical foundation for product analytics, including data pipelines and automated reporting
- Partner with Product and Engineering teams to test and implement product changes
- Mentor junior team members on best practices and foster a center of excellence on data, analytics, and experimentation
Minimum Qualifications
- 8+ years work experience in increasingly senior analytical roles in technology and finance industry
- Experience in product or growth analytics, proficient in with Python / R, Google Sheets / Excel, SQL
- Experience working with large datasets, data modeling, and data pipelines using tools like Databricks, DBT, Looker, Snowflake, Redshift, Tableau, Mode
- Experience deriving actionable insights from analysis and analytical storytelling
- Degree in Economics, Mathematics, Engineering, Data Science or other quantitative fields
Preferred Qualifications
- 3+ years experience developing, conducting, and evaluating A/B tests
- Experience in coaching and mentoring junior team members on technical subjects
- Demonstrated ability to craft executive-ready narratives around complex business or performance topics to successfully influence VP+ decision making
- Demonstrated ability to work collaboratively and in deep partnership with cross-functional teams
- Experience in consumer lending and/or knowledge of the consumer finance market and capital markets
Position Location - This role is available in the following locations: Remote, San Mateo, Columbus
Time Zone Requirements - This team operates on the East/West Coast time zones.
Travel Requirements - As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
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At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected]
https://www.upstart.com/candidate_privacy_policy
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