Join us at Sparksoft, where we're not just another tech company—we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact that's felt across the nation.
Our true strength lies in our people. They're the problem-solvers and innovators consistently delivering extraordinary outcomes. With Sparksoft, you're not stepping into a routine job; you're joining a team committed to innovation and excellence. Our innovation extends beyond just delivering projects. Through our specialized Innovation Centers, we continuously refine our methods, ensuring we remain industry leaders.
We are Sparksoft!
ROLE & RESPONSIBILITIES:
- Create intuitive user experiences by transforming concepts into user flows, wireframes, mockups, and prototypes.
- Facilitate digital product development through research, conception, ideation, prototyping, and supporting user testing of digital product experiences.
- Identify design problems and devise user-centric solutions.
- Present designs to stakeholders and non-technical audiences. Advocate for the user and human-centered design methods among clients and internal teams.
- Collaborate with UX researchers, product leads, engineers, scrum master's and program stakeholders to create and implement a shared product vision.
- Ask intelligent inquiries, take calculated risks, and champion innovative concepts.
- Implement the U.S. Digital Service Playbook and U.S. Web Design Standards' guiding principles.
REQUIRED EXPERIENCE:
- At least eight years of experience as a UX designer on product teams in a professional environment
- Experience designing solutions within complex service environments
- Proficient in UX/UI prototyping tools (preferably Figma).
- Excellent communication, interpersonal, and organizational skills
- Experience working in agile development environments
- Knowledge of Web Accessibility Standards and (preferably Section 508 experience)
- Ability to work independently and produce excellent results despite technical limitations and time constraints
- A portfolio to showcase a sharp eye for detail, robust design process, and visual aesthetics.
- Candidates must be able to obtain and maintain a Public Trust clearance
- Candidates must have lived in the United States 3 out of the past 5 years
PREFERRED EXPERIENCE:
- Experience in government, healthcare and/or insurance domains
- Familiarity with Pega design systems
- Experience with CMS Marketplace eligibility and appeal processing
- Experience with contact center operations
- Experience with case management workflows
EDUCATION & CERTIFICATIONS:
- Bachelor's Degree or Higher
If you need accommodation seeking employment with Sparksoft Corporation, please email [email protected] or call 410-424-7700. Accommodations are made on a case-by-case basis.
At Sparksoft Corporation, we take security and protection of personal information very seriously. We will never ask you to send private personal information over email. Accordingly, we ask you to immediately contact our security team via email at [email protected] upon receiving a suspicious request.
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