The Sr. Technical Program Manager will lead complex technical programs, driving execution across teams and ensuring alignment with business priorities. Responsibilities include managing risk, facilitating status updates, and improving delivery processes.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr. Technical Program Manager at Coupa:
The Senior Technical Program Manager will lead the delivery of complex, cross-functional technical programs that support Coupa’s strategic and operational priorities. This role partners closely with business and technology leaders to translate objectives into executable programs, ensure alignment across teams, and deliver measurable business outcomes. This leader will play a key role in driving strategic technology initiatives, including programs that leverage data and AI capabilities across both internal platforms and customer-facing solutions. The ideal candidate brings a strong background in delivering complex technical programs in a dynamic, fast-paced environment.
What You'll Do:
- Lead and manage multiple complex technical programs from initiation through delivery, ensuring alignment to scope, timeline, budget, and intended business value.
- Drive execution of initiatives spanning enterprise platforms, data systems, and AI-enabled capabilities.
- Own program planning and execution, including resource coordination, milestones, cross-program dependencies, and risk management.
- Partner with key stakeholders and senior leadership to align on priorities and drive execution on business-critical initiatives.
- Lead delivery of enterprise programs, including initiatives supporting end-to-end customer and revenue workflows across multiple systems and teams.
- Proactively identify delivery risks, organizational constraints, and dependencies; drive resolution through influence, escalation, and clear decision framing.
- Facilitate regular program and executive-level status reviews, providing concise updates on progress, risks, issues, and required decisions.
- Continuously evaluate program performance and improve delivery processes, operating rhythms, and execution quality.
What You Will Bring to Coupa:
- 8+ years of experience leading complex, cross-functional technical programs in dynamic, fast-paced environments.
- Demonstrated success delivering enterprise initiatives spanning multiple functions and core systems including cross-system integrations.
- Experience working on AI/ML, data platform, or intelligent automation initiatives (internal or customer-facing) strongly preferred.
- Experience supporting sales, finance, customer success, or revenue operations programs is a plus.
- Strong understanding of software delivery models, system integrations, and the software development lifecycle (SDLC).
- Proficiency in project management tools and software (e.g., JIRA, Smartsheet, Confluence, Gemini).
- Exceptional program planning, risk management, and execution discipline with a track record of delivering measurable business outcomes.
- Proven ability to influence and align senior stakeholders and executive leaders.
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field; PMP, CSM, or equivalent certification preferred.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
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Top Skills
Ai/Ml
Confluence
Data Platform
Gemini
JIRA
Smartsheet
Software Delivery
System Integrations
Coupa Boston, Massachusetts, USA Office
53 State Street Suite 1205, Boston, MA, United States, 02109
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