As a Sr. Solutions Engineer, you will support the sales team, execute demos, manage POCs, and build customer relationships while leveraging observability technologies.
Your role at Dynatrace
As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos that demonstrate Dynatrace's unique approach in solving the customer's pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace's customers, and completing RFIs & RFPs. You will also work across teams, including Dynatrace's innovation labs, Dynatrace's Expert Services consultants, CSMs, and marketing.
About you:
To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:
What will help you succeed
Minimum Requirements:
Why you will love being a Dynatracer
As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos that demonstrate Dynatrace's unique approach in solving the customer's pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace's customers, and completing RFIs & RFPs. You will also work across teams, including Dynatrace's innovation labs, Dynatrace's Expert Services consultants, CSMs, and marketing.
About you:
To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:
- An excellent team player, with the ability to work across all disciplines.
- Excellent communication and presentation skills, with the ability to communicate technical value into business value.
- Previous 3 - 5 years of experience with observability or application performance management technologies and techniques.
- Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
- Ability to manage projects simultaneously, work with different salespeople, and support other SEs where needed.
- Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
- Must be able to travel up to 30% of the time
Must live in CA, AZ, or NV.
What will help you succeed
Minimum Requirements:
- Bachelor's degree in Computer Science or equivalent education or experience required.
- 3 years of experience within the observability space. Preferred Requirements:
- Experience with web technologies such as HTML, CSS, and JavaScript.
- Experience with programming/scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
- Advanced knowledge of Operating Systems (OS), including Windows and Linux.
- Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP.
- Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.
- Experience with automation like Ansible, Puppet, Terraform, etc.
Why you will love being a Dynatracer
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Top Skills
.Net
Ansible
AWS
Azure
Ci/Cd
CSS
GCP
Go
HTML
Java
JavaScript
Kubernetes
Node.js
PHP
Puppet
Terraform
Dynatrace Boston, Massachusetts, USA Office
Dynatrace Global Headquarters Office
Our Boston office is located in the heart of downtown in Atlantic Wharf—just steps from the waterfront, public transit, and some of the city's top dining spots. Thoughtfully designed for collaboration, our space boasts vibrant work areas, modern amenities, and breathtaking harbor views.
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