Sr. Solutions Analyst, Operations

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

As the Sr. Solutions Analyst of Operations, you will play a key role in driving our research and development efforts to create innovative solutions that address complex challenges. Focus areas include but are not limited to Inventory Control, Operations Resource and Task Management, and other Operational functions.  You will collaborate with cross-functional teams to understand client needs, conduct in-depth research, and develop prototype software solutions that can be productionalized by our software engineering partners. Your work will be instrumental in shaping the future of our products and services.

• Lead the design and implementation of first-generation software solutions, from concept to delivery

• Utilize data analytics and visualization tools to extract insights, improve decision-making, and optimize operational processes

• Develop interactive dashboards, reporting tools, and predictive models to support inventory management, procurement, and resource allocation

• Utilize low-code/no-code platforms (e.g., Retool) and web frameworks to rapidly develop functional prototypes that enhance operational efficiency

• Act as a subject matter expert by providing technical guidance and best practices in data analytics and app development

• Collaborate with cross-functional teams to gather requirements, define project scope, and establish technical specifications

• Evaluate and benchmark different technologies and methodologies to determine their suitability for various projects

• Document research findings, methodologies, and results in clear and concise report

• Stay up-to-date with the latest advancements in technology and participate in knowledge-sharing activities within the team

• Bachelor's degree in Computer Science, Engineering, Data Science, or related field (Master's degree preferred)

• 8+ years of experience in 8+ years of experience in software development, data analytics, or a related technical field 

•  Advanced proficiency in programming languages such as SQL, Python, JavaScript, or C++.

• Experience with data analytics tools such as Tableau, Power BI, Pandas, or NumPy

• Strong understanding of data structures, algorithms, and database management systems

• Strong problem-solving skills with the ability to translate complex data into actionable insights

• Solid understanding of research methodologies, experimental design, and statistical analysis

• Extensive experience with software design patterns,  algorithms,and web development frameworks.

• Familiarity with cloud technologies and databases. 

• Experience developing app-based solutions using frameworks such as Retool, React, Flutter, or low-code/no-code platforms

• Excellent communication skills for effectively conveying complex ideas and technical concepts to both technical and non-technical stakeholders.

• Ability to work effectively both independently and as part of a team

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.