ServiceNow Logo

ServiceNow

Sr Solution Sales Executive, Customer Workflows - Western Plains State & Local Government

Job Posted 12 Days Ago Reposted 12 Days Ago
Be an Early Applicant
Remote
Hybrid
Hiring Remotely in Minneapolis, MN
Senior level
Remote
Hybrid
Hiring Remotely in Minneapolis, MN
Senior level
Oversee customer workflows sales for state and local government markets, drive new opportunities, and support strategy development.
The summary above was generated by AI
Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
The Customer Workflows Solution Sales Executive will oversee State and Local Government market success of ServiceNow's CX, FSM, Source to Pay and related Customer Workflows solutions to Western Plains State & Local Government (SLG) clients. (MN, WI, IO, west to CO, the mountain states and the Pac NW ) These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.
What you get to do in this role:
The Solution Sales Executive supports the strategy and solution win for Customer Workflows growth within SLG upper Midwest and Pac NW territory. Responsibilities/activities can vary by solution area given coverage capacity.
  • Drive net new opportunity and growth of Customer Workflows within territory
  • Support Midwest SLG territory strategy and planning to improve vertical agreement, account use case targeting and execution
  • Provide input and domain expertise to Core Regional Sales Leader and AE team during the account planning process based on territory strategy and recommendation
  • Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
  • Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
  • Interlock with core Solutions Consulting & Customer Workflows Solutions Consulting on Capability Roadmap for feedback and agreement
  • Coach core AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help drive net new opportunities and manage the sales cycle
  • Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
  • Champion diversity and belonging to contribute to an open and inclusive environment

Qualifications
To be successful in this role you have:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Current location in upper Midwest, Rockies or Pac NW with flexibility to travel across the region to attend internal/external events as needed
  • History of achieving sales targets
  • 7+ years knowledge and demonstrated success selling to SLG in the region.
  • 3+ years knowledge and demonstrated success selling Customer Workflows related software solutions
  • Demonstrated success closing new logos in SLED vertical
  • Experience as a SLG Specialty Sales AE, SLG Core AE, or closely related SLED sales role
  • Past success collaborating within matrixed sales environment
  • Deep understanding of SaaS/Software Sales, SLG sales, and business sales processes
  • Bachelor's degree in business, marketing or related discipline
  • Travel required: 30-50%

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

Top Skills

AI
SaaS
Software Solutions

ServiceNow Waltham, Massachusetts, USA Office

275 Wyman Street, 2nd Floor, Waltham, MA, United States, 02451

Similar Jobs at ServiceNow

5 Days Ago
Remote
Hybrid
Minneapolis, MN, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves developing and providing industry-specific solutions as a technical consultant, leading customer workshops, and maintaining partner relationships while achieving sales targets.
Top Skills: AICloud SoftwareEnterprise ApplicationsServicenow
6 Days Ago
Remote
Hybrid
Minneapolis, MN, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage key customer engagement projects, oversee cross-functional teams, and ensure successful project implementation while providing strategic updates and insights.
Top Skills: AIProject ManagementSaaS

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account