Sr. Software Engineer - Reliability Engineering

About the Team
We're building a Reliability Engineering team that architects and scales intelligent automation platforms for reliability at Cox Automotive. This isn't traditional operations-we write code that prevents incidents, build AI-driven response systems, and create platforms that make our engineering organization more resilient. This is a ground-floor opportunity within our Center of Excellence to shape the future of how we respond to, learn from, and ultimately prevent incidents across our complex cloud-based services.
About the Position
You are a software engineer with a passion for operations who wants to build intelligent incident response automation at scale. Imagine writing code that prevents incidents before they happen, building AI-driven response systems that learn from every outage, and creating platforms that empower engineers across the organization to build more resilient systems.
Ambitious, independent self-starter who finds joy in exploring and evolving reliability solutions with engineering teams. You're a quick study who gets excited about tackling challenging operational problems with software and seeing the impact of your work across the enterprise.
As a Senior SRE at Cox Automotive you could:

• Build automation that reduces toil and empowers engineering teams.

• Create tools and platforms that help teams understand and improve their system reliability.

• Reimagine how we learn from incidents and turn insights into preventive measures.

• Experiment with new approaches to observability, monitoring, and alerting.

• Bring your engineering expertise to complex production challenges.

• Explore how AI can transform incident detection, triage, and response.

• Partner with teams across the organization to review & analyze incidents and solve reliability problems at scale.

• Drive technical conversations that shape how Cox Automotive builds resilient systems.

• Turn operational pain points into engineering opportunities.

• Define what modern incident response engineering looks like for our organization.

Qualifications:

• Professional experience with static languages (Java, C#, Go) and dynamic languages (Python, Ruby, JavaScript) and understand the tradeoffs of each.

• Distributed systems expertise and understanding of failure modes.

• Experience building internal platforms, developer tools, or automation that scales.

• Git/version control and CI/CD pipeline experience.

• Infrastructure as code and API design experience.

• Track record eliminating toil through intelligent automation.

• Production ownership experience (on-call, incident response, observability).

• Systems thinking mindset-understanding how components interact at scale.

• Eager to dig into problems and bring proposed solutions to group discussion.

• Open to feedback and able to creatively adapt multiple ideas into solutions.

• Strong technical writing including high and low-level diagramming techniques.

• Analytical skills and careful attention to detail.
• Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field.

Pluses: Chaos engineering, lean methodologies, open-source contributions, public speaking skills.
Why This Role Is Different
You're Building Product: Own a roadmap, write design docs, ship features-not just keeping lights on.
Ground Floor: Shape SRE practices that ensure reliability, availability, and performance across Cox Automotive.
AI at the Forefront: Work with cutting-edge LLM technology to solve real production problems.
Leadership Path: Grow into technical acumen, work with leadership across all levels, shape reliability strategy.
About the Company
Cox Automotive Inc. is transforming the way the world buys, sells, owns and uses cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The global company has over 30,000 team members in more than 200 locations and is partner to more than 40,000 auto dealers, as well as most major automobile manufacturers. Cox Automotive is a subsidiary of Cox Enterprises, Inc., with revenues of $18 billion.
USD 101,500.00 - 169,100.00 per year
Compensation:
Compensation includes a base salary of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.