Sr. Quality Engineer

Overview

Hydrow is seeking a skilled and adaptable Senior Quality Engineer to support the development, introduction, and ongoing quality of our innovative connected fitness products. This role will play a critical part in ensuring product reliability, safety, and performance across both new product development and supporting existing Hydrow product lines.

The ideal candidate will have a strong foundation in quality engineering, electromechanical systems, and manufacturing, with the ability to collaborate cross-functionally to drive continuous improvement. They should be comfortable working autonomously, making independent decisions in their area of expertise, while also knowing when to leverage the support of their team for high-impact or unfamiliar situations.

New Product Introduction (NPI) Quality

-Work closely with hardware and software engineering, manufacturing, and customer support teams to spot potential issues early, implement improvements, and make sure real-world feedback helps shape product development.

-Lead and execute qualification and reliability testing to ensure product readiness for manufacturing and launch.

-Facilitate risk assessments and validation reviews to identify and mitigate potential quality and safety concerns.

-Develop and implement quality controls and inspection plans in collaboration with contract manufacturers and internal teams.

-Coordinate regulatory and product safety efforts, working with legal counsel and external certification bodies.

-Monitor quality metrics during early production stages, analyze data, and recommend design or process improvements to enhance reliability.

Sustaining and Operational Quality

-Oversee the quality and performance of in-market products, ensuring customer satisfaction and long-term reliability.

-Improve and develop internal quality processes to enhance product reliability, streamline defect resolution, and ensure consistent quality standards across all products.

-Maintain clear and timely communication with stakeholders, providing visibility into quality metrics and escalating critical issues when necessary.

-Track and analyze field performance data, including the evaluation of returned products, to identify trends, resolve issues, and implement corrective actions.

-Collaborate with customer support, hardware engineering, and field service teams to address and prevent recurring quality concerns.

-Drive continuous improvement initiatives by developing and refining internal quality processes, ensuring lessons learned are integrated into future product designs and manufacturing workflows.

Skills and Qualifications

-5-7 years of experience in quality engineering, with a focus on new product introduction and sustaining quality disciplines.

-Strong technical foundation in electromechanical systems and manufacturing quality principles.

-Familiarity with risk assessment methodologies (e.g., FMEA), validation processes, and product safety strategies.

-Strong analytical and problem-solving skills with a data-driven approach to decision-making.

-Excellent communication and collaboration skills to effectively work across multiple disciplines.

-Experiencing working with manufacturing partners in Asia and ability to take evening and morning calls as needed. 

-Self-starter with a proactive attitude, capable of balancing independent work and team coordination.

-Experience with PLM systems and regulatory certifications.

-Experience with complex consumer electronics is a plus.

We are currently not accepting resumes or any other contact from external recruiters.

HOW WE WORK

Authentic and Inclusive: We embrace each and every one of our differences and celebrate our diversity. We commit to fostering a space where everyone belongs and is heard.

Nimble with Purpose: We are a fleet of speedy boats, instead of a barge. As pathfinders of positive change, we adapt our focus with ease when our purpose points us in a new direction

Resilient Teammates: We support our Hydrow teammates and members through challenges: technical, personal, or unexpected waves. We overcome the present obstacle and persevere together. 

Hydrow is a community of innovators, risk-takers, and trailblazers who celebrate individual differences and recognize that unique perspectives make us stronger, smarter, and more successful. Hydrow actively seeks applicants who can bring a variety of experiences, perspectives, and backgrounds to the team. Hydrow provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sex, pregnancy, pregnancy-related condition, sexual orientation, marital status, religion, age, disability, qualified handicap, gender identity, results of genetic testing, military status, veteran status, or any other characteristic protected by applicable law.

Our team values diversity in experience and backgrounds—we do our best work when we create space for different voices and perspectives. Whatever unique experiences or skill sets you bring, we look forward to learning from each other.

BENEFITS AND PERKS (Full Time Permanent Hydrownauts)

🩺 Medical, Dental, and Vision Insurance Premiums 100% Paid For By Hydrow

🏖 Unlimited PTO Policy

📚 $150/week Reimbursable for Childcare

🏦 401k

🚣 Free Membership to the Hydrow App and access to a free Hydrow

➕ MORE!

By submitting your application, you agree that Hydrow may collect your personal data for recruiting, global organization planning, and related purposes. Hydrow's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Hydrow's use of your personal information. 

Hydrow is an E-Verify employer. E-Verify is an Internet-based system that compares information entered by an employer from an employee’s Form I-9, to records available from the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility.