Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you!
We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.
$95,000 - $110,000 + PS Bonus
#LI-Remote
The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.
Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale.
With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.
Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.
Core Requirements and ResponsibilitiesThe Senior Project Manager is responsible for leading complex, strategic customer implementations from initiation through successful completion. This role operates with a high degree of independence and serves as a senior point of accountability for customers, project teams, and internal stakeholders throughout the implementation lifecycle.
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Lead multiple complex, high visibility, or strategic customer implementations, ensuring successful delivery within established scope, schedule, budget, and quality expectations.
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Own the development and execution of comprehensive project plans, including project scope, milestones, resource requirements, dependencies, risks, financial performance, and customer commitments.
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Serve as the primary project leader and trusted partner for customers, establishing strong relationships with customer stakeholders and effectively communicating with audiences ranging from project teams through executive leadership.
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Proactively identify project risks, issues, dependencies, and barriers to success and develop mitigation strategies before they materially impact project outcomes.
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Independently manage complex or escalated customer situations, bringing together the appropriate internal stakeholders and driving issues toward timely resolution with minimal leadership involvement.
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Provide strategic guidance to customers throughout implementation by understanding their business objectives, operational needs, and desired outcomes and connecting those needs to the overall implementation strategy.
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Lead cross functional project teams and coordinate resources across Professional Services and other internal teams to establish priorities, clarify responsibilities, resolve dependencies, and maintain accountability for project commitments.
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Own project financial performance by monitoring budget versus actuals, forecasting project revenue and expenditures, identifying financial risks, and taking appropriate action to maintain project health.
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Lead project scope and change management, including evaluating requested changes, assessing business, financial, resource, and timeline impacts, and clearly communicating recommendations and implications to customers and internal stakeholders.
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Develop and deliver executive level project communications that provide clear visibility into project health, accomplishments, risks, decisions, financial status, and actions required.
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Anticipate resource needs and competing priorities across assigned projects and partner with Professional Services leadership to address capacity or scheduling concerns that could affect successful delivery.
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Facilitate critical project decisions by bringing together appropriate stakeholders, presenting options and implications, and driving alignment on a path forward.
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Maintain strong knowledge of Vertafore products, implementation methodologies, and Professional Services processes to effectively guide complex implementations and identify potential implementation challenges.
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Establish and reinforce project management best practices, documentation standards, governance, and accountability throughout assigned customer engagements.
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Provide guidance, knowledge sharing, and informal mentorship to Project Managers and other project team members, helping strengthen project management capabilities and consistency across the organization.
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Identify recurring implementation challenges, process gaps, and opportunities for improvement and provide recommendations that improve customer outcomes, project execution, and Professional Services effectiveness.
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Demonstrate sound judgment and independent decision making, recognizing when issues can be resolved within the project team and when business, customer, financial, or organizational risk requires leadership escalation.
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Other duties as assigned.
Knowledge, Skills and Abilities:
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You are highly organized and have proven ability to monitor project budget vs. actuals and can forecast project revenues and expenditures.
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You are a pro at scheduling and managing resources assigned to your projects and can manage the schedule of work for all phases.
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You have demonstrated an ability to manage change in project scope including documenting and explaining implications of changes so they are clearly understood and approved.
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You excel at setting and managing expectations internally with your team as well as externally to your customer to successfully deliver project.
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You are skilled at building professional executive status reports and other required project documentation.
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You have proven ability communicating with the customer to ensure progress is being made and concerns are managed promptly.
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You have a proven track record of building, developing and growing business relationships vital to the success of the project in person and remotely.
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You are experienced and can handle difficult and escalated situations with minimal leadership involvement.
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You have the talent and ability to proactively learn and understand Vertafore software and the mechanics of their implementation and deployment.
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You will grow and thrive at knowing the detailed task breakdown of your projects such as complex software implementation tasks and consulting deliverables.
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You will work tirelessly to provide outstanding project team leadership to achieve, schedule, budget and scope performance.
Qualifications:
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Proficient with MS Office Tools (e.g., Outlook, Word, Excel, Project, PowerPoint)
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Excellent presentation, written and verbal, communication skills: demonstrated ability to present to groups, clients, and executives
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Independent Insurance industry experience is highly desirable
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5+ years of customer facing project management experience (preferably within a software environment)
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Previous experience with technical support and troubleshooting is a plus
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Bachelor's degree or equivalent experience
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PMP certification (desired but not required)
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You must be able to travel up to 10% throughout the year with possible weekend and evening activity as needed
Additional Requirements and Details:
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Travel required up to 10% of the time.
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Located and working from an office location.
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Occasional lifting and/or moving up to 10 pounds.
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Frequent repetitive hand and arm movements required to operate a computer.
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Why Vertafore is the place for you: *Canada Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- Medical, vision & dental plans
- Life, AD&D
- Short Term and Long Term Disability
- Pension Plan & Employer Match
- Maternity, Paternity and Parental Leave
- Employee and Family Assistance Program (EFAP)
- Education Assistance
- Additional programs - Employee Referral and Internal Recognition
Why Vertafore is the place for you: *US Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
- Medical, vision & dental plans
- PPO & high-deductible options
- Health Savings Account & Flexible Spending Accounts Options:
- Health Care FSA
- Dental & Vision FSA
- Dependent Care FSA
- Commuter FSA
- Life, AD&D (Basic & Supplemental), and Disability
- 401(k) Retirement Savings Plain & Employer Match
- Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
- Parental Leave & Adoption Assistance
- Employee Assistance Program (EAP)
- Education & Legal Assistance
- Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
- Commuter Benefits (Denver)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]
Just a note, this contact information is for accommodation requests only.
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