Sr. Product Designer

$100000 - $130000 / year
Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.
Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.
We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.
JOB DESCRIPTION
As a Sr. Product Designer you will be a key contributor in improving the workflows and overall user experience of hundreds of thousands of insurance providers and consumers. This person will partner with the other Product Design team members, Product Managers, Product Owners, and Software Engineers to identify design problems and validate useful, usable, and feasible design solutions.
You'll be joining a small but growing team of experienced designers who strive to create user-centered platforms. Our team thrives on cross-functional collaboration and connecting one-on-one with our customers to gain a deep understanding of their needs. Insurance is complicated, but we believe its software doesn't have to be!
Core Requirements and Responsibilities:

• Essential job functions included but are not limited to the following:

• Engage in product definition discussions with Product Managers and Product Owners in order to identify user needs

• Drive problem solving methodology over solution first methodology with Product and Engineering teams

• Develop user testing strategy and mentor product designers on a user testing framework

• Conduct research including user interviews, user discovery, concept validation, and usability testing.

• Document and socialize usability findings with cross-functional teams.

• Translate research findings and recommendations into insights and evidence-based wireframes, presentations and ux documents.

• Partner with team members in developing and evolving the visual language, interaction patterns and design system for Vertafore's products and platforms, incorporating Vertafore's brand and voice.

• Facilitate design thinking workshops with users and internal teams to identify problems.

• Create reusable, scalable visual design assets that fit into a greater pattern library and are consumable by developers and engineers.

• Build amicable, productive, trusting relationships with partner teams.

• Participate in design reviews, mentoring and learning from other product designers.

• Present concepts, wireframes, data insights and prototypes to users and internal teams.

• Partner with design leaders to drive Design Operations and Design Processes.

• Lead design direction on complex software products

• Other duties as assigned

Knowledge, Skills and Abilities:

• You are an effective communicator who is adept at facilitating working sessions.

• You ask questions to get to the heart of the problem at hand.

• You have experience with Universal and Inclusive design practices.

• You are proficient in design thinking methodologies, using empathy and critical thinking to understand and frame problems.

• You have effective research skills, by leading well-framed usability testing: planning, recruiting, leading, analyzing results, making design recommendations, and communicating findings & recommendations.

• You clearly and concisely communicate ideas, perspectives, user research, design problems, and design solutions in a diplomatic and persuasive manner.

• You are proficient in leading design conversations that put our users first.

• You are proficient working with design systems and/or pattern libraries.

• You have a solid understanding and experience with visual design fundamentals: color, typography, composition, space, time/motion, information visualization.

• You fully grasp of the theories, concepts, and methods of user-centered design and interaction design (controls, states, etc.) which you have applied in a variety of ways.

• You are proactive in your approach, identifying new problems and working toward a solution.

• You balance passion for your craft with a dedication to on-time, on-target delivery of work.

Qualifications:

• You have 5+ years of professional experience in a software or agency setting or comparable education/work experience

• You are proficient in user-centered design principles and data driven design strategies

• You are proficient in research fundamentals such as user interviews, data analyzation, surveys and usability surveys

• You have experience in working in an agile development process

• You have deep knowledge and experience with design systems and interaction patterns

• You are an effective collaborator across teams, including Product Design, and Development

• Your expertise is demonstrated by a compelling portfolio that showcases your problem framing, research, problem solving, and visualization skills

• You are proficient in Figma, Sketch, Adobe Creative Cloud, Axure RP, or other similar design tools

Additional Requirements and Details:

• Travel required up to 15% of the time.

• Occasional lifting and/or moving up to 10 pounds.

• Frequent repetitive hand and arm movements required to operate a computer.

• Specific vision abilities required by this job include close vision (working on a computer, etc.).

• Frequent sitting and/or standing.

THE VERTAFORE STORY
Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.
The Vertafore Way
Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.• Win Together: We work together as one team, showing empathy and respect along the way.• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.• Say It, Do It: We honor every one of our commitments because integrity is important to us.• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.• We Love Insurance: We appreciate the impact insurance has on the world.
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
Vertafore is a drug free workplace and conducts preemployment drug and background screenings .
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
Why Vertafore is the place for you: *Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical, vision & dental plans
• Life, AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity, Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
• Medical, vision & dental plans
  • PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
  • Health Care FSA
  • Dental & Vision FSA
  • Dependent Care FSA
  • Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]
Just a note, this contact information is for accommodation requests only.