Sr Mgr, Product Design - UI/UX

This posting has been extended beyond it's anticipated closing date.
Company Overview
Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Are you ready to lead and manage a product design delivery team within Spectrum's Digital Platforms organization?
BE A PART OF THE CONNECTION
As a Senior Manager, Product Design, you will champion systems-thinking and research-focused design, participating in a dynamic product design ecosystem. In this role, you will use your organizational and interpersonal skills to facilitate the design-inspired process, leveraging user data to support business partners in enhancing Spectrum's processes, products, and service models.
WHAT OUR SENIOR MANAGERS OF PRODUCT DESIGN ENJOY MOST

• Manage an innovative and collaborative team to produce exceptional digital products that enhance the customer experience
• Establish and evolve KPIs for products and initiatives and performance targets for management of team
• Identify design tooling solutions and product design best practices that consistency align to design system guidelines
• Support team members to help them gain confidence and experience with communication, leadership and collaboration skills, and enable growth and advancement in their careers
• Provide direction for development of new products, technologies, and initiatives, as well as existing technologies and current operational initiatives
• Review selections on bids for contracted projects, and provide recommendations as necessary
• Facilitate capital budget process and manage approved budget plan
• Manage contractors and consultant organizations supporting the delivery of technology projects
• Ensure efficient, high-quality design delivery specific to consuming teams
• Design for the diversity, uniqueness and, in some cases, disabilities of our customers

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
Education:

• Bachelor's degree in Design/HCI or related field, or equivalent real-world experience

Experience:

• 5+ years of UX/UI or product design management experience
• Experience with designing high-fidelity prototypes
• Experience with research-driven, iterative product design

Abilities:

• Ability to read, write, speak and understand English
• Ability to make decisions and solve problems while working under pressure
• Ability to supervise, manage, motivate, and train cross-functional teams
• Ability to prioritize and organize effectively
• Ability to analyze and interpret data
• Ability to demonstrate UX/UI design management skills via resume and portfolio
• Ability to sketch and generate big-picture ideas for early-stage product design work

Skills:

• Effective business acumen and sense of urgency to achieve business results
• Understanding of development processes
• Effective presentation and communication skills, and the ability to "sell" ideas to various audiences,
• technical and non-technical

Working Conditions:

• Office environment
• Travel as required

Schedule:

• Full Time
• This position is eligible to work in a hybrid work model (combination of in-office and remote days)

Preferred Qualifications
Skills:

• Related industry experience - Cable, Telecommunications, Software/Online Services

#LI-KB2
SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards:

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MPD661 2025-54819 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.