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Alteryx

Sr. Manager, Technical Writing

Reposted Yesterday
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Remote
Hiring Remotely in US
183K-199K Annually
Senior level
Remote
Hiring Remotely in US
183K-199K Annually
Senior level
Lead a global team of writers in modernizing product documentation. Utilize AI-assisted authoring and optimize content operations for enhanced user guidance.
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We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

Sr. Manager, Technical Writing

Location: United States (Remote)
Reports to: VP, Experience & Insights

About the Role

Alteryx is reimagining how users learn, explore, and succeed with our products, and documentation is at the heart of that experience. We’re looking for a Senior Manager of Technical Writing to lead a global team of writers who create and scale our product documentation across the entire Alteryx portfolio.

This is not a maintenance role. It’s a modernization mission. You’ll bring a data-driven, AI-assisted approach to transforming how Help content is created, delivered, and measured. You’ll ensure documentation is not only accurate, but contextual, intelligent, and actionable: meeting users where they are, from traditional docs to in-product guidance and AI-powered assistants.

What You’ll Do

  • Lead and mentor a distributed global team of eight technical writers, cultivating excellence, curiosity, and accountability.

  • Evolve documentation through AI-assisted authoring, structured content reuse, and tighter integration with in-product help experiences.

  • Optimize content operations in Paligo, ensuring consistency and scalability.

  • Develop and report on key content metrics, including engagement and impact, to continuously improve quality and inform product decisions.

  • Partner closely with Product, UX, and Engineering to ensure documentation reflects real user journeys and drives product adoption.

  • Ensure accessibility and inclusivity across all Help documentation formats across our eight supported languages.

  • Collaborate with other content teams across Alteryx to deliver a unified digital experience across all company surfaces.

What You Bring

  • 8+ years of experience in technical writing or developer documentation for SaaS or enterprise software.

  • 3+ years of experience leading and developing high-performing, distributed content teams.

  • Proven success implementing or scaling a component-based CMS (preferably Paligo or equivalent) with localization workflows.

  • Experience with AI-assisted authoring, in-product help systems, and structured content strategies (e.g., DITA, DocBook, XML, or Markdown frameworks).

  • Strong command of analytics and performance measurement; comfortable defining KPIs, interpreting telemetry, and presenting results to executives.

  • Experience managing and delivering content in large-scale multilingual documentation websites.

  • Exceptional communication and collaboration skills across multicultural, technical, and non-technical audiences.

  • Empathy for users and passion for simplifying complexity at scale.

Compensation

Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location. 

The base salary range for this role in California, Colorado, Washington, Texas, and Rhode Island is $183,100 to $198,670.

Final level will be determined based on experience and alignment with role scope.

In addition, you may be eligible for other compensation, such as a bonus. Employees may also be eligible for a wide range of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others.

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

Benefits & Perks:

Alteryx has amazing benefits for all Associates which can be viewed here.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Top Skills

Ai-Assisted Authoring
Dita
Docbook
Markdown
Paligo
XML

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