Sr. Manager, Sales Enablement

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:

• Collaborate with Digital GTM leadership to identify, prioritize, develop, and implement enablement strategy and planning.
• Design and deliver comprehensive training programs for early-in-career sellers, including product knowledge, market trends, sales techniques, and business acumen.
• Directly manage, coach, and mentor a team of trainers & enablement professionals to ensure high performance and professional growth through team goals and key performance indicators (KPIs).
• Utilize various modalities, including workshops, webinars, and interactive sessions, to accommodate diverse learning styles.
• Provide coaching and mentoring to sales representatives to enhance their skills, performance, and confidence.
• Leverage global programs when applicable to drive knowledge acquisition and skills development.
• Hub-based, aligning with the office requirements of the Digital GTM team.

Qualifications
To be successful in this role you have:

• A strong background in go-to-market (GTM) roles, with experience in closing sales, prospecting, and assessing the needs of a GTM business to deliver effective enablement programs.
• Experience in enterprise-level software consulting or sales roles, along with a deep understanding of the end-to-end sales lifecycle, is essential.
• At least 2 years in a strategic sales, consulting, or industry GTM role, preferably in complex software selling environments.
• Experience managing a team of sellers or enablement professionals is preferred. Strong communication, critical thinking, and interpersonal skills are necessary.
• Excellent presentation skills and the ability to gain support for new ideas and initiatives, while mitigating roadblocks through strong collaboration and communication.
• Establishing and building close working relationships, possessing strong personal credibility and influencing skills, and being a team-oriented planner and decision-maker are crucial attributes.
• Strong aptitude for learning new technologies and leveraging tools of the trade, such as new training methods and practices.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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