Sr Manager, Product Management

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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We’re looking for a strategic and execution-focused Senior Manager, Product Management to drive the vision, development, and integration of Segmint’s capabilities within Alkami’s Engagement Platform. Reporting to the Director of Segmint, you will own the end-to-end product lifecycle—from strategy and roadmap definition to delivery and measurement. You will lead efforts to deliver an API-first segmentation and analytics services, enabling powerful, data-driven experiences across Alkami’s digital banking ecosystem.

Key Responsibilities

• Strategically lead, coach, and develop a team of Product Managers to deliver high-quality, innovative products that exceed customer expectations.

• Own and evolve the Segmint product roadmap in alignment with Alkami’s “Anticipatory Banking” strategy and cross-functional stakeholder needs.

• Drive a strong discovery practice to ensure roadmap items are grounded in validated market and user needs.

• Define, document, and advocate for standardized RESTful and event-driven APIs, enabling consumption of Segmint segmentation, insights, campaigns, and reporting by internal and third-party platforms.

• Collaborate with engineering and developer relations to ensure APIs are scalable, well-documented, and intuitive.

• Partner with Data Solutions and Engineering to deliver new cloud-native pipelines for prospect acquisition, and productize them as Segmint-native capabilities.

• Lead the end-to-end integration of Segmint into Alkami’s Online Banking and CMS platforms, ensuring frictionless data flow and a consistent multi-channel user experience.

• Serve as the integration owner across web and mobile platforms.

• Collaborate with internal Product teams and external partners to embed Segmint into third-party match-tool workflows, supporting a seamless journey from data ingestion to campaign execution.

• Manage and prioritize a technical-debt backlog; balance new features with long-term platform scalability and reliability.

• Act as the central point of contact for Sales, Client Success, UX, Engineering, and Data Science—driving transparency, aligning priorities, and ensuring timely delivery.
  Partner with Marketing and Enablement teams to create compelling product collateral, demos, and training that showcase Segmint’s unique value and API capabilities.

• Define and monitor key metrics (e.g., API adoption, integration health, pipeline throughput, technical debt reduction), and use insights to continuously optimize product delivery and value.

• Foster a high-performance culture through clear goal setting, ongoing feedback, performance reviews, and individual development plans.

• Build a collaborative and inclusive team environment that promotes innovation, accountability, and continuous learning.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or a related field.

• 8+ years in product management and 5+ years as a people leader, preferably with API-first platforms, data/MarTech, or developer-focused ecosystems.

• Strong fluency in RESTful APIs, GraphQL, Kafka/event streaming, and cloud-native data pipelines.

• Familiarity with API gateways, microservices architectures, and developer experience best practices.

• Proven experience integrating SaaS platforms into complex systems (e.g., online banking, CMS) with an understanding of security, compliance, and performance considerations.

• Demonstrated ability to use data to drive decisions, inform prioritization, and measure success (e.g., feature adoption, usage metrics).

• Skilled in leading Agile/Scrum teams; expert with Jira, Confluence, and agile ceremonies.

• Exceptional ability to translate technical concepts for business stakeholders, influence without authority, and rally cross-functional teams.

• Strong customer orientation; committed to solving real problems through intuitive, high-impact experiences.

Desired Skills

• Experience in financial services, banking technology, or marketing automation is a strong plus.

The salary range for this position is: $157,418 - $236,126Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.