Sr. Manager - Global Business Continuity

Position Title: Senior Manager, Global Business Continuity

Location: Dallas, Ashburn, or Boston

Your role 

Digital Realty is seeking a Senior Manager, Global Business Continuity, to support the development and

management of the company’s enterprise Business Continuity Management (BCM) program. This role will play a critical part in strengthening the organization’s operational resilience by ensuring that key business functions can continue during disruptions and recover quickly following incidents.

The Senior Manager will lead program development, governance, and operational execution of the business continuity framework while partnering with stakeholders across Security, Technology, Operations, Risk, Legal, HR, and regional leadership teams. This position will also help align continuity capabilities with crisis management processes and IT disaster recovery programs to support a comprehensive resilience strategy. 

The ideal candidate is a highly collaborative program leader who excels at driving enterprise continuity initiatives and building maturity across cross functional, matrixed global teams.

What you’ll do

-Manage and enhance the enterprise Business Continuity Management (BCM) program, including

governance frameworks, policies, and operational standards.

-Support the development and execution of a multi-year BCM maturity roadmap aligned with enterprise risk priorities and regulatory expectations.

-Maintain program documentation, standards, and procedures to ensure consistency across business

units and regions.

-Track program metrics and performance indicators to measure organizational resilience and program

effectiveness.

-Lead enterprise Business Impact Analysis (BIA) processes to identify critical business functions,

dependencies, and recovery requirements.

-Partner with business units to define recovery time objectives (RTOs), recovery point objectives (RPOs),

and continuity priorities.

-Conduct risk assessments to identify operational vulnerabilities and inform resilience planning.

Oversee development and maintenance of business continuity plans across global business units.

-Partner with Enterprise teams—such as Technology and Cyber Security—to ensure business continuity

plans align with IT disaster recovery capabilities.

-Support integration of continuity planning into broader operational resilience and enterprise risk

management initiatives.

-Support enterprise crisis management preparedness and response by coordinating continuity planning

with enterprise and executive response teams.

-Assist in managing operational disruptions by facilitating coordination across impacted teams and

supporting recovery efforts.

-Ensure lessons learned from incidents are documented and incorporated into program improvements.

-Design and coordinate business continuity exercises, simulations, and tabletop exercises across the

organization.

-Evaluate exercise outcomes and develop corrective action plans to improve preparedness.

-Ensure testing activities validate continuity plans and support continuous improvement of resilience

capabilities.

-Develop and deliver business continuity training and awareness programs to strengthen organizational

preparedness.

-Partner with internal stakeholders across Security, IT, Legal, HR, Finance, and Operations to embed

continuity practices into business operations.

-Serve as a subject matter expert for regional and functional teams implementing continuity plans.

-Develop dashboards and reporting mechanisms to track BCM program maturity, exercise outcomes, and resilience performance. 

-Provide regular updates to leadership on program status, emerging risks, and resilience initiatives. 

-Support internal and external audits related to business continuity and operational resilience.

-Maintain relationships with industry peers, resilience partners, and relevant organizations to support program development and situational awareness.

-Monitor evolving regulatory and industry standards impacting operational resilience and continuity programs. 

-Support alignment with industry frameworks and best practices including DORA, GDPR, ISO, NIS2, and SOC 2.

What you’ll need

5–7 years of experience in Business Continuity, operational resilience, crisis management, or enterprise risk management.

· Demonstrated experience managing or supporting enterprise continuity programs across multiple business units.

· Experience leading business impact analyses, continuity planning initiatives, and readiness exercises.

· Experience working in complex global organizations with cross-functional stakeholders.

· Strong program management and organizational skills with the ability to manage multiple priorities.

· Excellent communication and stakeholder engagement skills, including the ability to communicate complex topics to senior leadership.

· Bachelor’s degree

Nice to Have Certifications

· Functional understanding of IT, OT, Cyber infrastructure and disaster recovery concepts.

· The following certifications are considered beneficial but are not required:

o Certified Business Continuity Professional (CBCP) – DRI International

o Master Business Continuity Professional (MBCP) – DRI International

o Certified Emergency Manager (CEM) – IAEM

o ISO 22301 Lead Implementer or Lead Auditor

o Certified Information Systems Auditor (CISA)

o Project Management Professional (PMP)

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our team 

Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. 

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. 

Apply today, take charge of your career and grow your talents with us.

Health and Safety

Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.