Sr Manager, Change Management

Company Description:
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Department Overview
Proper Change Management is a critical success factor to growth at McDonald's. We support Change at McDonald's through the formation of a McDonald's Change Center of Excellence (COE). The Change COE partners with leaders to enable the human side of transformation, ensuring people adopt the changes needed to promote the long-term success of our business. As a member of the Change COE, you will be a part of a team that is building change capability across the enterprise. You'll find success by being a seeker of innovation, a self-starter, collaborative, and a strategic partner for our customers. We'll ensure you have the tools to take advantage of the growth opportunities we're excited to provide.
McDonald's Change COE is seeking a Sr. Manager, Change Practitioner. The immediate need is for leadership and execution support on a transformational program within our Global Indirect Sourcing function. Future assignments may span other McDonald's functional areas.
This role will report to the Director - Change Partner within the Global People function.
Duties
Lead Large, Complex Change Management Projects

• Leverage a Change Management methodology, process, and tools to create a strategy to support adoption of the changes required by a project or initiative
• Enable the design, development, delivery, and management of key communications
• Conduct impact analyses, assess change readiness, and identify key stakeholders
• Provide input, document requirements, and support the design and delivery of training programs
• Identify, analyze, and prepare risk mitigation tactics
• Evaluate and ensure user readiness
• Define and measure success metrics and monitor change progress
• Analyze data-driven insights to adapt and accelerate change

Drive Adoption with One McDonald's Way of Doing Change

• Maintain an understanding of Change and how it contributes to broader McDonald's strategy and priorities
• Work with functional business partners to intake, scope and deliver Change support requests related to functional/market alignment
• Advise and coach functional leaders on key Change Management decisions (e.g. strategy, execution, and measurement) to ensure alignment with McDonald's Change methodology
• Facilitate delivery of Change leveraging McDonald's Change framework, methodology, and resources
• Partner to perform/assess stakeholder and change impact analysis, identifying potential project impacts/risks
• Collaborate with stakeholders to gather and incorporate feedback on value realization inputs/outputs such as KPI development & measurements
• Understand the business priorities and translate them into the highest impact Change programs

Develop and Mentor your People

• Act as a coach and mentor to develop junior resources and establish a collaborative and inclusive culture in the COE
• Provide clarity for team to understand the big picture, broader McDonald's strategy/ context

Support Growth of Change Knowledge across the Enterprise

• Gain understanding of Change Framework and support training of partners, practitioners, and business leaders
• Provide input, document requirements and support the design and delivery of training programs with internal and external partners.
• Actively identify influential partners and ways to inspire Change initiatives on specific projects

Qualifications

• Advanced level project, portfolio, and change management skills.
• Ability to prioritize across strategic thought leadership and execute delivery.
• Deep experience with and knowledge of change management principles, methodologies, and tools
• Proficient with Word, PowerPoint and collaborative technologies.
• Strong communication skills both written and verbal
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Experience with large-scale, high complex organizational change efforts

Experience
Required

• A minimum of eight years of experience in leading complex Change Management transformations is required.
• Previous leadership experience in managing change management resources.

Preferred

• Experience in strategic advisory and influencing leaders, designing and executing project plans requiring funding proposals.
• Managing multiple program and project teams completing low - high complexity Change programs/projects.
• Ability to maintain influence with Business leaders to drive alignment and ensure we have the right Business engagement.

Education

• Bachelor's degree in business management, human resources, or related field required.
• Master's degree in business management, human resources, or related field preferred.

Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $129,800.00 - $165,490.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.