Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
Symbotic is seeking an experienced and strategic Senior Manager, Category Management, to lead sourcing strategy and supplier management for critical indirect spend categories. This role will focus on enterprise IT (software, hardware, cloud services) and contingent labor/staff augmentation. You will work cross-functionally with stakeholders in IT, HR, Finance, Legal, and Engineering to ensure scalable, cost-effective, and agile sourcing solutions that enable innovation, speed, and operational excellence.
This is a hybrid position requiring on-site collaboration at our Wilmington, MA headquarters 2-3x/week.
What we do
Our global sourcing, procurement and third-party supplier team develop innovative category management strategies in collaboration with the business. The team focuses on strategic third-party partner agreements and helps support supplier relationship management, commercial and financial pricing models for overall supplier performance.
What you’ll do
Develop and execute end-to-end category strategies for IT and contingent labor, aligning with business goals and scaling initiatives.
Conduct market research, supplier segmentation, and benchmarking to inform strategy and sourcing decisions.
Identify and drive cost savings and value creation opportunities via competitive bidding, supplier consolidation, contract optimization, and demand management.
Establish and maintain strategic supplier relationships to ensure performance, service delivery, innovation, and alignment with company goals.
Lead RFx processes (RFI, RFP, RFQ), contract negotiations, and vendor renewals for assigned categories.
Partner with internal teams to evaluate supplier performance through KPIs, SLAs, and continuous improvement initiatives.
Work closely with IT leadership on sourcing enterprise software, SaaS platforms, cybersecurity, infrastructure, and professional services.
Partner with HR and Engineering to manage sourcing strategies for contingent labor, including technical, operational, and project-based roles.
Collaborate with Legal, Finance, Security, and Risk to ensure vendor compliance with regulatory, privacy, and cybersecurity standards.
Serve as a subject matter expert and internal consultant on category management and procurement best practices.
Lead cross-functional sourcing initiatives and influence decision-making at senior levels.
Mentor and guide junior team members or project team contributors as needed.
What you’ll need
Bachelor’s degree in Supply Chain, Business, IT, Human Resources, or a related field (MBA or advanced degree preferred).
Minimum of 8 years of experience in strategic sourcing or category management, with 3+ years focused on IT and/or contingent labor.
Experience in a fast-paced, technology-driven environment (automation, robotics, or industrial tech preferred).
Strong expertise in IT procurement models (e.g., SaaS, cloud licensing, infrastructure) and staff augmentation practices.
Exceptional negotiation, analytical, and stakeholder management skills.
Proficient in ERP and eProcurement systems (e.g., SAP), and contract lifecycle management tools.
Strong Excel and PowerPoint skills; experience with data visualization tools such as Power BI or Tableau is a plus.
Our Environment
This is a hybrid position requiring on-site collaboration at our Wilmington, MA headquarters 2-3x/week.
Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
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