Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
We are seeking a pragmatic Senior Engineering Director to lead our Implementation Engineering department. Reporting directly to our Chief Technology Officer, this role is pivotal in ensuring seamless integration of our solutions with client environments and data. You will be responsible for overseeing the entire technical implementation lifecycle, from initial planning to post-implementation support.
In this role you will:
- Recruit, hire, and develop a high-performing team of implementation engineers.
- Develop and implement effective strategies for integrating our solutions with client systems and data, streamlining processes, and ensuring high-quality results.
- Collaborate with product engineering teams to ensure seamless integration of new features and functionalities with customers’ IT systems.
- Build strong relationships with clients and internal teams to ensure smooth implementations, resolve issues promptly, and exceed customer expectations.
- Manage engineering resources assigned to complex implementation projects from start to finish, ensuring they meet deadlines, stay within budget, and deliver exceptional results.
- Continuously evolve and optimize integration tools, processes and engineering practices in order to reduce implementation timelines, customer friction points and maintenance costs.
- A track record of impact, typically 10+ years of relevant experience.
- 5+ years of total experience in a leadership role, managing engineering teams.
- 2+ years of experience managing managers and overseeing teams of 30 or more.
- Significant experience leading the integration of SaaS solutions with external customers.
- Deep technical expertise in ETL, data warehousing, and test frameworks. Python experience is a bonus.
- Proven track record of successful project delivery and customer satisfaction, including technical change management.
- Excellent cross-functional stakeholder management experience to navigate trade-off discussions and negotiate priorities.
- Experience with project management methodologies (e.g., Agile, Scrum).
- Ability to thrive in a dynamic environment with competing priorities.
- You are passionate about creating a diverse, equitable, and inclusive environment where collaboration is a core part of how you work.
Compensation Range and Benefits:
- Salary/Hourly Rate Range*: $280,500-$330,000/yr
- This role is equity eligible
- This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-Remote #LI-JJ2
What do we offer to the ideal candidate?
- A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
- Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
- For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
- 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
- Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
- Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
- Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).
As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
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