Liberty Mutual Insurance
Sr Director, Technology - Underwriting Workbench - GRS Tech
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The Sr Director, Technology leads the Underwriting Workbench, focusing on operational efficiency, strategic execution, and technology alignment. Responsibilities include designing systems, managing teams, fostering partnerships, and ensuring project delivery aligns with business goals.
Description
GRS Distribution & Underwriting Tech is seeking a Sr Director, Technology to lead the Underwriting Workbench department. This will join up the Risk Proposal & Issuance and Product Enablement Portfolios, to create explicit focus on Underwriting Operational Efficiency and Experience. This role is responsible for setting a compelling vision and turning strategy into execution, through partnership with Underwriting, Product Management, Operations and Business Agility, and across Technology. The ideal candidate will lead the organization with an inclusive culture that fosters innovation, trust, and authenticity with a focus on people development and empowerment.
Leads the strategic design and delivery of capabilities across multiple segments, geographies, and product lines. Incorporates best development practices and adheres to and advances the software development lifecycle, including agentic software engineering. Collaborates with cross functional partners and stakeholders to ensure technology investment is aligned to enable measurable progress against objectives and key results. Safeguards our business operations through maintenance of secure and stable systems. Drives and implements change and continuous improvement. Maintains breadth and depth of perspective, utilizing enterprise and industry/market trends. Builds a high performing organization, that is adaptable, lives our values, and acts with integrity.
About the role:
Qualifications
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
USD $175000.00 - $315000.00
GRS Distribution & Underwriting Tech is seeking a Sr Director, Technology to lead the Underwriting Workbench department. This will join up the Risk Proposal & Issuance and Product Enablement Portfolios, to create explicit focus on Underwriting Operational Efficiency and Experience. This role is responsible for setting a compelling vision and turning strategy into execution, through partnership with Underwriting, Product Management, Operations and Business Agility, and across Technology. The ideal candidate will lead the organization with an inclusive culture that fosters innovation, trust, and authenticity with a focus on people development and empowerment.
Leads the strategic design and delivery of capabilities across multiple segments, geographies, and product lines. Incorporates best development practices and adheres to and advances the software development lifecycle, including agentic software engineering. Collaborates with cross functional partners and stakeholders to ensure technology investment is aligned to enable measurable progress against objectives and key results. Safeguards our business operations through maintenance of secure and stable systems. Drives and implements change and continuous improvement. Maintains breadth and depth of perspective, utilizing enterprise and industry/market trends. Builds a high performing organization, that is adaptable, lives our values, and acts with integrity.
About the role:
- Directs the strategic design of new systems across multiple environments and business groups. Implements business and/or I/S vision, critical success factors and operating plans ensures the implementation and use of best software development practices.
- Communicates department/enterprise vision, strategies, critical success factors and plans develops high level plans.
- Anticipates and manages technology evolution and relates it to business solutions. Sets high level direction based on knowledge of industry trends, overall technology standards, and alignment to the business.
- Hires and manages lower level managers coaches and counsels managers regarding management techniques. Determines and manages staffing strategy and plan (# of FTEs, skills needed, depth of experience, internal and external staffing mix) consistent with the needs of the department.
- Defines department objectives and identifies and addresses group development needs to create high performance software development organization.
- Initiates and fosters business partnerships with current and potential clients, vendors, I/S executives, and senior business executives develops relationships that promote trust and increase efficiency and effectiveness balances individual client needs with business priorities assuring alignment with the business strategies and objectives.
- Oversees the development, implementation and execution of multiple projects ensuring scope and schedule are established for projects oversees operating plan and resource allocation for the department, including prioritization and staff deployment acts based on changed priorities.
- Jointly establishes financial targets with business partners, and ensures that projects deliver to plan.
- Develops and maintains a network of industry contacts performs or directs research on industry trends, competitors, business and IT products analyzes trends and makes strategic and tactical recommendations.
- Ensures system, technical and product architectures are aligned with business objectives.
Qualifications
- Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred.
- Generally a minimum of 15 years related experience with 5 years in leadership role desirable.
- Experience leading a global technology department with global, cross-functional, clients.
- Experience in a combination of Commercial P&C, Specialty, (Re)Insurance, Surety, London Market.
- In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities.
- In-depth knowledge of business operations, objectives and strategies.
- In-depth knowledge of project planning methodologies and tools and IT standards and guidelines.
- Advanced knowledge of management concepts, practices and techniques.
- Ability to promote a team environment consisting of several teams.
- Highly developed negotiation, facilitation and consensus building skills.
- Highly developed oral and written communication skills; strong presentation skills.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
USD $175000.00 - $315000.00
Top Skills
It Concepts
Project Planning Methodologies
Software Development Lifecycle
Liberty Mutual Insurance Boston, Massachusetts, USA Office




175 Berkely Street, Boston, MA, United States, 02116
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