Sr. DevOps Engineer

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

We are seeking a Senior DevOps Engineer to help build and maintain the infrastructure powering our ecommerce platform with a focus on supporting our Data Engineering teams. We believe that moving fast is our competitive advantage; that moving fast enables us to better serve our users. We also know that the faster we move, the more risk we face causing disruptions, so we invest heavily into observability and security tools.

• As a Senior DevOps Engineer, you will help empower Data Engineering, Product, and other Engineering teams to focus on building features by ensuring the reliability and efficiency of our infrastructure, platform, and production environments. Your work will emphasize continuous improvement, automation, and developer enablement.

• Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation.

• Independently lead Infrastructure-related projects in support of business and technology strategy.

• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams

• Manage Infrastructure through automation (Infrastructure as Code - Terraform knowledge preferred)

• Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence.

• Define, Design, and implement DevOps practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience

• Manage incidents and emergency response, track outages, ensure data integrity and engineer releases to promote secure, efficient and rapid deployments.

• There will be an On call rotation but it will be fairly distributed across the team, including the manager, who also takes a weekly rotation!

• 6+ years as a DevOps Engineer, Site Reliability Engineer or Platform Engineer

• 9+ years of total experience supporting technical environments within Engineering domains

• Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience

• Familiarity with Databricks, Confluent/Kafka and Airflow.

• Experience with service-oriented architectures and microservices at scale

• Strong proficiency with Public Cloud providers (AWS, GCP)

• Experience with Terraform or other IaC tools such as Chef, Puppet or Ansible

• Experience with CI/CD tools such as Jenkins, CircleCI or GitHub Actions

• Ability to use containers and orchestration frameworks (Kubernetes, Docker, Container registries etc.) -EKS + Helm Experience is a plus.

• Proficiency scripting in one or more languages such as Python, Bash, Go and/or others

• Experience with configuring, customizing, and extending monitoring tools (Datadog, ELK, Prometheus, etc.)

• Excellent debugging and troubleshooting skills

• Strong technical competency, with a data-driven analytical approach towards solving complex challenges

• Have a systematic problem-solving approach, coupled with strong and effective communication skills and a sense of drive

• Knowledge of information security standards rules and regulations related to information security and data confidentiality (e.g. HIPAA, PCI DSS, NIST, ISO, etc.)

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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