The role involves consulting on, implementing, and supporting physical security systems, managing projects, and providing technical guidance to clients in complex environments.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Summary
* CDW's vision is to be the best national provider of Advanced Technology Solutions. We will achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Senior Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We are looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects, and consulting.
Key Areas of Responsibility
* Perform client consultation: plan, design, implement, and support Physical Security Systems
* Develop and implement the technical architecture and physical design of the network: analyze existing Physical Security Systems and recommend solutions
* Set up, configure, and test Physical Security Systems that include video surveillance, access control, sensors, air quality control, and third-party integrations
* Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
* Assist Account Managers during the sales process by educating the customer about new technologies in the Physical Security space
* Assist in the management of projects using CDW's project management methodology
* Ensure a stable performance environment for enterprise computer applications
* Participate in various IT projects intended to continually improve/upgrade converged network solutions
* Follow life-cycle oriented processes and procedures
* Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
* Assist in the management of projects using CDW's project management methodology
* Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements
* Serve as technical point of contact on customer engagements
* Create and execute test plans to meet project requirements for assigned components
* Identify and communicate potential opportunities for cross-selling to the sales team
* Manage time and expenses to meet or exceed expectations defined in the Statement of Work
* Provide high quality content deliverables using the appropriate document templates
* Ensure solution is implemented as designed to the customer's satisfaction and approval
* Work with Professional Services Managers, ATAE's, Project Managers, Partners and customers to manage expectations and timelines to ensure expectations and commitments are being met
* Conducts/leads design workshops for complex designs to meet customer, partners, business and technical objectives
* Proactively develops plans and activities to avoid problems
* Educates the customer on solution as appropriate throughout the life of the project or service life Minimum Qualifications
* Bachelor's degree in business, computer science, a related technical degree or equivalent or
* Three years' experience delivering complex technical solutions including planning, development, implementation and support Other Required Qualifications
* Minimum of two years consulting experience
* Minimum of two years related experience in infrastructure/network environments, with some experience in network engineering (hardware and software), network security practices and designing, planning and implementing LANs and WANs using the latest technology
* Experience in Genetec or Verkada systems engineering experience
* Ability to work weekends and/or off hours as necessary to meet clients' needs
* Ability to travel between 25% to 50%
* Ability to effectively communicate with clients
* Physically able to lift up to 30 pounds of equipment
* Attention to detail on inventory and logistics is important Preferred Qualifications
* Axis Certified Professional Certification
* Verkada experience / Verkada Certified Engineer
* Genetec Security Center Omnicast and Synergis Certification
* Motorola Avigilon Alta and/or Unity Certification
* Milestone Certified Integration Technician Certification
* Meraki MV Experience
* Video Surveillance System Implementation Experience
* Access Control System Implementation Experience
* Environmental Sensor Implementation Experience
* IoT Device Implementation Experience
* Experience in programming or analytical work Pay range: $110,100 - $147,500 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Summary
* CDW's vision is to be the best national provider of Advanced Technology Solutions. We will achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Senior Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We are looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects, and consulting.
Key Areas of Responsibility
* Perform client consultation: plan, design, implement, and support Physical Security Systems
* Develop and implement the technical architecture and physical design of the network: analyze existing Physical Security Systems and recommend solutions
* Set up, configure, and test Physical Security Systems that include video surveillance, access control, sensors, air quality control, and third-party integrations
* Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
* Assist Account Managers during the sales process by educating the customer about new technologies in the Physical Security space
* Assist in the management of projects using CDW's project management methodology
* Ensure a stable performance environment for enterprise computer applications
* Participate in various IT projects intended to continually improve/upgrade converged network solutions
* Follow life-cycle oriented processes and procedures
* Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
* Assist in the management of projects using CDW's project management methodology
* Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements
* Serve as technical point of contact on customer engagements
* Create and execute test plans to meet project requirements for assigned components
* Identify and communicate potential opportunities for cross-selling to the sales team
* Manage time and expenses to meet or exceed expectations defined in the Statement of Work
* Provide high quality content deliverables using the appropriate document templates
* Ensure solution is implemented as designed to the customer's satisfaction and approval
* Work with Professional Services Managers, ATAE's, Project Managers, Partners and customers to manage expectations and timelines to ensure expectations and commitments are being met
* Conducts/leads design workshops for complex designs to meet customer, partners, business and technical objectives
* Proactively develops plans and activities to avoid problems
* Educates the customer on solution as appropriate throughout the life of the project or service life Minimum Qualifications
* Bachelor's degree in business, computer science, a related technical degree or equivalent or
* Three years' experience delivering complex technical solutions including planning, development, implementation and support Other Required Qualifications
* Minimum of two years consulting experience
* Minimum of two years related experience in infrastructure/network environments, with some experience in network engineering (hardware and software), network security practices and designing, planning and implementing LANs and WANs using the latest technology
* Experience in Genetec or Verkada systems engineering experience
* Ability to work weekends and/or off hours as necessary to meet clients' needs
* Ability to travel between 25% to 50%
* Ability to effectively communicate with clients
* Physically able to lift up to 30 pounds of equipment
* Attention to detail on inventory and logistics is important Preferred Qualifications
* Axis Certified Professional Certification
* Verkada experience / Verkada Certified Engineer
* Genetec Security Center Omnicast and Synergis Certification
* Motorola Avigilon Alta and/or Unity Certification
* Milestone Certified Integration Technician Certification
* Meraki MV Experience
* Video Surveillance System Implementation Experience
* Access Control System Implementation Experience
* Environmental Sensor Implementation Experience
* IoT Device Implementation Experience
* Experience in programming or analytical work Pay range: $110,100 - $147,500 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
Top Skills
Access Control
Axis Certified Professional
Genetec
Iot Device Implementation
Meraki Mv
Milestone Certified
Network Engineering
Physical Security Systems
Sensors
Verkada
Video Surveillance
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
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- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
