The Sr. Business Operations Manager is responsible for data analysis, demand planning, financial oversight, and process improvement to enhance operational efficiency within the CPTO. They collaborate with Finance, HR, and Engineering to translate strategic priorities into execution, ensuring financial discipline and scalability across the organization.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr. Business Manager at Coupa:
As the Sr Business Operations Manager within the office of the CPTO, you are the operational architect who transforms hiring, spending, and performance data into strategic clarity for leadership. You are responsible for orchestrating the CPTO's financial and operational rhythms through demand planning, budget optimization, contractor workforce coordination, and PO governance. As a trusted partner across Finance, HR, Engineering, and key organizational functions, you translate strategic priorities into seamless execution through process improvements and operational optimization. Your work directly enables scalable growth while maintaining financial discipline across a large, diverse global organisation.
What You’ll Do
- Compile and analyze weekly/monthly internal indicators related to hiring, spending, and other key metrics, and present findings to the Chief Product and Technology Office team
- Support the hiring process including approvals, process improvement as well as global footprint and site strategy to ensure alignment with organizational goals
- Partner closely with FinOps and Engineering to manage the contractor workforce, ensuring seamless coordination between contingent labor spend and financial reporting
- Aid in target setting and spending initiatives within the Chief Product and Technology Office, including driving efficiencies within an annual $x00m budget.
- Manage and Identify opportunities for process improvement within the purchase order (PO) process, serving as a key gatekeeper by reviewing and providing recommendations for approvals
- Assist in the annual demand planning cycle and budgeting process including developing business justifications for future investment and generating recommendations on investment priority
- Coordinate a portfolio management-lite process to track and manage key projects and initiatives
- Streamline operations and improve processes to support scalability and growth, while partnering with cross-functional teams on ad-hoc projects and general initiatives that drive organizational effectiveness and culture.
What You Will Bring to Coupa
- 8-10 years experience in a similar function
- Experience within a large global corporate environment
- Bachelor's degree in business administration, technology, or a related field
- Proven experience in project coordination or administrative support roles
- Strong organizational and time management skills
- Excellent analytical and problem-solving abilities
- Ability to work independently, autonomously and as part of a team
- Strong communication and interpersonal skills
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
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Coupa Boston, Massachusetts, USA Office
53 State Street Suite 1205, Boston, MA, United States, 02109
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