Sr. AI Specialist (Sr. Advisory Solutions Consultant)

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Work matters. It's where we spend a third of our lives. The workplace of the future is going to be amazing, and we're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do.
People matter. Our people have a passion for learning, building, and innovating. Whether you're an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
ServiceNow is seeking individuals with an entrepreneurial spirit that are passionate about AI. By joining our America's team you'll help define how customers can change how they work using Generative AI, and the latest in discriminative AI solutions from ServiceNow.
Join us and be part of an exciting journey to re-define how the world does work with the latest in AI solutions from ServiceNow.
What You Get to Do in This Role:

• Be part of a pre-sales team of AI specialists improving how customers " do work " using ServiceNow Generative AI.
• Have a voice in how ServiceNow develops their next AI solutions to address challenging business problems.
• Be one of the first at ServiceNow to help set the direction on how to sell the newest ServiceNow Generative AI solutions to our customers.
• Enable your peers to sell. You will have the opportunity to work with sales and marketing leadership to build sales assets that will drive ServiceNow AI pipeline in our customer base.
• Partner with the sales team to drive and close AI opportunities.
• Provide demonstrations of ServiceNow's AI powered solutions; both standard and tailored to prospects and existing customers, both on-site and via virtual meetings.
• Scope and deliver proof-of-concept/value engagements with prospects.

Qualifications
To be successful in this role you have:

• Pre-Sales Experience: 5+ years of technical pre-sales or consulting work experience is HIGHLY preferred.
• AI Experience: 3+ years of technical experience selling AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI is HIGHLY preferred.
• Presentation strength in articulating and logically communicating AI concepts to both technical and non-technical audiences.
• Ability to understand the "bigger picture" and the business drivers for using AI and Automation technologies.
• Development experience using cloud-based AI platforms. Nvidia Nemo and Microsoft Azure Python skills are highly valued.
• Experience with large relational/NoSQL data stores and transformation techniques to make data consumable by AI models.
• Certification in a major AI platform (e.g., Microsoft Azure) is valued.
• Experience with ServiceNow's Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued.
• Ability to travel up to 30% of the work week to support technical sales activities.

If you're looking for a challenge to redefine the world of work with AI, then you should apply. We offer competitive compensation, generous benefits, and a unique growth culture. ServiceNow is a collaborative and inclusive work environment where individuals strong on aptitude and attitude will flourish. You will have an opportunity to grow your professional career through working with some of the most advanced technologies and talented individuals in the business.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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