Sr. Administrative Assistant (H)

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• The University of Miami/UHealth Department Dermatology has an exciting opportunity for a full-time Sr Administrative Assistant to work in Miami, FL. The Senior Administrative Assistant performs a variety of clerical functions and office support activities for the assigned department(s) to facilitate the efficient operations of the office.  

CORE JOB FUNCTIONS                                                            

• Supports department and/or department leadership with daily clerical tasks.

• Collects, reviews, analyzes complex and/or confidential data and prepares reports, charts, budgets and other presentation materials.

• Responds to or routes non-routine, priority or confidential inquiries from external or internal sources with correspondence or other messaging on behalf of department leadership.

• Plans meetings and takes detailed minutes, as needed.

• Answers phone calls, provides information to callers or connects callers to appropriate staff.

• Schedules appointments and updates calendars.

• Makes travel arrangements and reservations for department leadership and staff, as needed.

• Composes and types correspondence, such as informative materials; creates spreadsheets and presentations.

• Greets and provides general support to visitors.

• Develops and maintains department filing system.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

Credentialing

• Oversee provider credentialing, recredentialing, and licensing processes, ensuring timely onboarding, regulatory compliance, and maintenance of all required provider credentials.

• Manage business licensing and regulatory requirements across multiple clinical locations while standardizing administrative processes, tracking key operational metrics, and driving workflow improvements to enhance efficiency and scalability.

Business Licensing & Clinical Administrative Support

• Manage and maintain all business licensing requirements across multiple clinical locations, including renewals, permits, and regulatory updates.

• Track licensing deadlines and ensure timely submission of all required documentation.  Maintain accurate records of licenses, permits, inspections, and regulatory documentation.

• Support department administrators in daily operations by coordinating administrative activities, managing priorities, preparing reports, and facilitating cross-functional projects.

Clinical Operations

• Assist Department Administrator and Sr. Practice Manager in monitoring provider and clinic scheduling across multiple sites to maximize efficiency, access, and productivity.

• Assist in analyzing provider schedules, appointment templates, visit types, and provider availability to optimize capacity, reduce scheduling gaps and cancellations, and improve clinic utilization.

• Prepare and distribute monthly performance and productivity data to clinicians.

Administrative Support

• Oversee the department's social media accounts, creating and publishing content that promotes departmental initiatives, highlights achievements, and increases audience engagement.

• Assist with departmental special projects and fundraising events.

• Other duties as assigned.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                    

• High school diploma or equivalent

• Minimum 3 years of relevant experience

• General knowledge of office procedures and operations

• Ability to accurately prepare and maintain records, files, reports and correspondence

• Ability to communicate effectively in both oral and written form

• Ability to maintain effective interpersonal relationships

• Ability to process and handle confidential information with discretion

• Skill in completing assignments accurately and with attention to detail

• Proficiency in computer software (i.e., Microsoft Office)

Any appropriate combination of relevant education, experience and/or certifications may be considered.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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