Squad Leader, FIU Workstation Squad

Job Description:

The Role

The FIU BU Engagement squad is responsible for providing a standard, off-the-shelf suite of customer fraud risk assessment services.  These are services are used, in turn, by Fidelity business units to risk assess customer transactions in real-time.  The squad will support BU adopters in multiple ways including technical integration support, enhancing the services to accommodate new use-case requirements, and providing guidance on responding to risk signals in the customer journey design.

You will own alignment on 'what' and 'when' work is performed through ongoing planning and prioritization of a product backlog and partnering with other product delivery leaders to influence broader strategic decisions, roadmaps and resource requirements.  You will also set and refine the mission.

We believe that diversity in background and experience will foster an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers.

Being technically competent is only telling half the story. We believe that delivering the best possible solutions require a blend of leadership, human ingenuity and effective use of technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural adds demonstrate curiosity to learn, are unafraid to try new ideas, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge.

The Expertise and Skills You Bring

• Proven experience with leading technology teams delivering mission-critical customer-facing technology solutions in an agile environment
• Leadership in problem solving, bridging business and technology teams, and effectively working with other leaders in a highly matrixed organization
• Experience working across business units, development teams, and production support organizations
• Experience working with and integrating technology vendors into software products
• Experience prioritizing squad work using Agile practices and ceremonies for both strategic and maintenance workstreams
• Ability to effectively collaborate, negotiate, and engage with business counterparts to refine requirements
• Product management acumen with the skills to create roadmaps, generate status reports, manage risk and security concerns, and ensure operational stability and availability of technology solutions
• Strong innovation and solution-izing skills to maximize effective use of squad capacity
• Very strong collaboration, verbal, and written communication skills
• Strong technology background in cloud technologies, AWS services, REST services, Java / Java frameworks, and enterprise messaging (Kafka preferred)
• A proven foundation in software engineering – bachelor’s degree + preferred, 7+ years’ experience.
• Experience with financial services and money movement transactions is a plus
• Experience with distributed, low-latency and datalake databases is a plus
• Experience and comfort working in an agile environment (Scrum and Kanban)

The Team

Our Corporate Technology Group’s Fraud Technology team delivers best-in-class technology solutions for the Financial Intelligence Unit (FIU) within the Enterprise Cybersecurity group at Fidelity! The team is currently engaged in strategic initiatives focused on deploying cloud-native, modernized fraud solutions enabling business teams to rapidly prevent and detect fraud, conduct feature engineering, and provide a superior fraud operations experience.

Certifications:

Category:Information Technology

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.