Sponsorship Operations Manager

Sponsorship Operations Manager - Shoptalk
Division:         Event OperationsReports to:     Director of Operations – Sponsorships
Location:        Miami, FL.
Job status:     Full Time, Permanent
 
The bit about us
We’re Hyve, a global events company that does things differently.
Our events deliver game-changing impact for people, businesses and beyond. That might mean winning a major contract, securing transformational investment, getting on the shelves of a giant retailer or hearing from thought leaders who are changing the future.
The purpose of every one of our events is to bring the people who power major industries together – and open a world of potential.
At the same time, we’re using our events as platforms for progress, to drive the conversation across the world’s biggest industries on crucial topics like sustainability, diversity and ethical business.
 
These moments can change lives. And making those connections motivates us every single day.
But creating those human connections doesn’t just happen at our events. It’s part of everyday life when you work at Hyve. There are all sorts of socials, inclusion workshops and professional development opportunities to get your teeth into. And then there are the benefits. From gym memberships to private medical care, season ticket loans to healthy pensions, we’ve got you covered in all kinds of ways. (We’ll even give you an extra day off on your birthday!)
The bit about you
First of all, whatever your background and whatever your beliefs, there’s a culture of belonging here at Hyve and everyone is welcome. The question isn’t where you are from – it’s where you want to go.
We’re a positive bunch and if you’re a “glass half full” kind of person you’ll fit right in. Our values are brilliant work, fresh thinking, rich connections, and collective buzz. And just to be clear, these aren’t just words we put on the walls and forget about. They pull everyone together and help us all produce work that we’re proud to put our names to. If that resonates with you, great: we’re on the same page.
ABOUT THE ROLE
Shoptalk is looking for a Sponsorship Operations Manager who primarily focuses on sponsorship delivery at Shoptalk Spring & Groceryshop. The role is specifically responsible for successfully managing the sponsorship delivery, emphasizing collaboration and communication, developing new sponsorship opportunities, and their strategic implementation. As a key member of our team, the Sponsorship Operations Manager will have a core management role during the onsite event delivery. They will work closely with the Director of Sponsor Operations on event delivery and strategy. The role will require travel to our events, Shoptalk Spring and Groceryshop.
 
KEY RESPONSIBILITIES
Sponsorship Delivery

• Work closely with the sales, retailer & brand, and attendee experience teams to manage the delivery of sponsor partnerships at the show.
• Develop and maintain processes and ways of ensuring efficient and effective delivery of all Shoptalk & Groceryshop sponsorships. This will include building a solid working relationship with vendors, venues, and the execution of sponsor activations onsite. 
• Support the Meetup Program execution, including onboarding and customer service communications.
• Manage the delivery of sponsored features and activations from the RFP tender process to the onsite build.
• Lead the planning and operational delivery of awards programs, content features, and special event elements (e.g., receptions, lounges, ceremonies).
• Develop timelines, production schedules, and briefing documents for project elements as required.
• Function as a key contributor to managing and updating the sponsorship operations budget as it pertains to your areas of responsibility.
• Produce clear and accurate operational documentation relating to sponsorship and project delivery.
• Work closely with the Director of Sponsorship Operations, Event Director & VP of Operations to update and manage the show floor throughout the show cycle.
• Coordinate tasks and maintain relationships with suppliers and contractors as associated sponsorships and special features (signage, branding, furniture, AV, etc.) 
• Function as lead for offsite sponsored events from RFP tender to onsite execution.
• Function as lead in procuring, outlining, managing and executing custom lounges and activations at the event.

 
Travel & Onsite Responsibilities

• Attend all events within your remit (where requested by Director of Sponsorship Operations), ensuring full delivery of sponsor benefits and special projects from procurement to breakdown.
• Provide onsite leadership for sponsor-related requirements, troubleshooting issues and maintaining high standards under pressure.

 
 
SKILLS & EXPERIENCES
To be successful in this role, you must have/be:
 

• Minimum 3-5 years of event management experience working with event sponsors & exhibit operations. 
• Ability to work US EST hours.
• Ability to communicate with senior-level executives.
• Extremely strong project management skills and attention to detail.
• High attention to detail, with the ability to manage multiple deadlines simultaneously.
• Experience building and managing spreadsheets and doing data merges.
• Ability to think quickly and analytically while executing logistical tasks.
• Have a very strong focus on quality and customer experience.
• Must be self-motivated, willing to take on new tasks, and adept at multitasking in a fast-changing and dynamic environment.
• Interest in learning about the retail and e-commerce industries 
• Availability to work hybrid up to 3 days in the office.
• Proficiency in project tracking, Excel, and standard office software.