Speaker Bureau Platform Operations Associate Director

Job Description

General Summary:

The Associate Director, Marketing Operations – Speaker, Exhibit, and Sponsorship Platform role serves as the strategic lead for North American commercial peer-to-peer programming and congress exhibit, sponsorship activities. Overseeing effective healthcare professional engagement in support of business unit objectives. Establishing capabilities and process to manage the end-to-end speaker lifecycle, contracting, and payment reconciliation for exhibits, sponsorships, and memberships. This role bridges brand objectives with operational excellence to accelerate education while maintaining adherence to global compliance requirements.

Key Duties and Responsibilities:

• Speaker Lifecycle & Contract Management: Lead the execution and resolution process for a business unit speaker contracts and manage the annual renewal cycle.

• Speaker Portal Infrastructure & Innovation: Manage functionality ensuring continuous updates of the Speaker Portal to serve as a user-friendly, compliant interface.

• Business Unit Strategic Planning and Vendor Management: Lead formal quarterly business reviews and annual program planning to align speaker bureau activities with future business goals.

• Performance Analytics & Dashboard Review: Collaborate with Omni channel team to monitor and track program health, including attendee metrics and budget parameters.

• Process Innovation & Business Rules: Lead the continuous improvement of operational workflows and program policy to increase departmental agility and reduce administrative friction for field teams.

• Exhibit, Sponsorship Process Oversight: Monitor the end-to-end contracting and payment reconciliation process for field-led congresses and corporate memberships to ensure visibility and presence at key events.

Knowledge and Skills:

• Experience in project management, preferably within the pharmaceutical or healthcare industry

• Strong organizational and communication skills (verbal and written), with the ability to manage

  multiple tasks

• Strong business acumen with experience in vendor management, budgeting, and contract oversight

• Demonstrated ability to present as well as strong interpersonal skills to explain difficult or sensitive information · Attention to detail and demonstrated collaboration in a cross functional project environment

Education and Experience:

• Bachelor’s degree required; MBA preferred

• 8+ years of pharmaceutical/biotech experience, including 3+ years in HCP marketing and/or marketing operations

• 2 - 3 years of relevant experience with pharmaceutical/biotech speaker programs

• Experience managing vendors/agencies

• Budget oversight and program management experience

Pay Range:

Disclosure Statement:

Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as: 
1.    Hybrid: work remotely up to two days per week; or select
2.    On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time. 

#LI-Hybrid
 

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]