Manage a cross-functional team focused on the sales life cycle and technical activities for Cloudflare's Commercial and Mid-Market customers, fostering collaboration and driving results.
Available Locations: New York, New Jersey, Washington D.C., Boston What you'll do as a Solutions Engineer Manager
As a SE Manager for Cloudflare Commercial / Mid-Market, you will be responsible for managing a cross functional, full sales life cycle and technical activities for Cloudflare customers. The role requires someone with strong leadership, interpersonal, and business acumen to work with Sales to grow our account base. The SE Manager will manage a team of SEs that are geographically distributed within the US and Canada from Toronto, Austin, and San Francisco, California. The SE team partners with the Commercial and Mid-Market Sales teams that are also geographically distributed in the US and Canada, as well as Customer Success and is responsible for providing the value of Cloudflare products to customers and prospects
Examples of desirable skills, knowledge, experience and goals
Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and people, and have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.
Requirements
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Financial Benefits
Time Off
As a SE Manager for Cloudflare Commercial / Mid-Market, you will be responsible for managing a cross functional, full sales life cycle and technical activities for Cloudflare customers. The role requires someone with strong leadership, interpersonal, and business acumen to work with Sales to grow our account base. The SE Manager will manage a team of SEs that are geographically distributed within the US and Canada from Toronto, Austin, and San Francisco, California. The SE team partners with the Commercial and Mid-Market Sales teams that are also geographically distributed in the US and Canada, as well as Customer Success and is responsible for providing the value of Cloudflare products to customers and prospects
Examples of desirable skills, knowledge, experience and goals
Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and people, and have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.
Requirements
- 8+ years of relevant experience with a Bachelor's Degree in Computer Science, Engineering, Management Information Systems or another related field or its equivalent.
- 5+ years of experience with internet technologies / protocols and / or cloud technologies
- Minimum 1 year of team lead/team management experience
- Experience managing opportunity sales cycles and identifying technical proof activities
- Demonstrated operations and organization skills implementation and driving best practices with cross functional organizations.
- Strong organizational and analytical skills.
- Outstanding interpersonal skills with a proven track record of successfully building collaboration around important initiatives.
- Successful track record of working and influencing matrixed organizations.
- Strong written and verbal communication skills, including the ability to effectively present technical and business related subjects to all audiences.
- Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus.
Compensation
Compensation may be adjusted depending on work location.
- For Austin based hires: Estimated annual salary of $203,000 - $249,000.
- For New York City and Washington D.C.and Seattle based hires: Estimated annual salary of $207,000 - $253,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Top Skills
Cloud Technologies
Computer Science
Engineering
Internet Technologies
Management Information Systems
Cloudflare Boston, Massachusetts, USA Office
Boston, MA, United States
Similar Jobs at Cloudflare
Cloud • Information Technology • Security • Software • Cybersecurity
As Engineering Manager, you will lead a team to build decentralized applications, shape infrastructure, and meet engineering goals with innovative solutions.
Top Skills:
C++GoJavaScriptRustWeb Assembly
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Systems Engineer will enhance PostgreSQL infrastructures, manage databases, automate processes, and improve database reliability and performance.
Top Skills:
AnsibleBashC/C++GoGrafanaKibanaPostgresPrometheusPythonSaltTerraform
Cloud • Information Technology • Security • Software • Cybersecurity
The Principal Global Partner Account Manager will manage strategic partnerships focusing on cloud services, executing partnership strategies to drive growth and enhance collaboration.
Top Skills:
CloudData AnalysisHostingTechnology
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
