The Solutions Engineer collaborates with sales to meet customer needs, conducts demos, develops proposals, and ensures product implementation and support.
Description
We’re looking for a skilled and customer-focused Solutions Engineer who is passionate about cybersecurity. If you excel at understanding customer needs, providing technical solutions, and supporting sales efforts, we want to hear from you!
What you’ll do:
- Collaborate with the sales team to understand customer requirements and provide technical solutions.
- Conduct product demonstrations and presentations to showcase the value of Linx Security's solutions.
- Develop and deliver technical proposals, including detailed product information and system integration plans.
- Assist in the implementation and configuration of our products for new customers.
- Provide technical support and troubleshooting for customers during the pre-sales and post-sales process.
- Stay updated with industry trends and advancements to provide relevant and effective solutions.
- Act as a technical liaison between customers and the product development team.
What you’ll bring:
- 5+ years of experience as a solutions engineer or in a similar technical role, preferably in the cybersecurity industry.
- Strong understanding of cybersecurity principles and technologies.
- Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
- Proficiency in using technical tools and software for system configuration and troubleshooting.
- Ability to thrive in a fast-paced, evolving environment.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
Similar Jobs
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
Serve as a technical advisor in Mid-Market sales: run demos, design proofs-of-concept, partner with sales and product teams, and translate platform capabilities and AI code-generation impacts into business outcomes.
Top Skills:
Ai Code Generation ToolsClaudeCursorGithub Copilot
Cloud • Information Technology • Security • Software • Cybersecurity
Deliver technical product presentations, gather customer technical requirements, lead product evaluations and custom configurations, design evaluation test plans, and guide proof-of-value processes to successful outcomes. Support field sales, run multiple POVs, and visit customers as needed. Remote role in the southern region with occasional travel.
Top Skills:
DnsFirewallsRoutingTcp/IpVpnZero Trust ExchangeZscaler
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Pre-sales technical role supporting enterprise IoT solutions: lead discoveries, demos, POCs, deployment plans, hardware installation guidance, API-based integrations and scripting, and act as liaison between product and sales while driving customer outcomes and upsell opportunities.
Top Skills:
APIsArduinoBashCan BusCarrier NetworksCloudComputer NetworkingComputer VisionIotJavaScriptOpen ApiPythonRaspberry Pi
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
