Solutions Engineer, Local Markets

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.

We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact.

With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.

Flock Safety is transforming public safety and security by equipping law enforcement agencies and commercial organizations with AI-driven technology to prevent and solve crime. As we scale, we need Solution Engineers who can act as trusted advisors, helping customers understand how Flock’s platform can deliver measurable value at every stage of their buying journey.

As a Solution Engineer, you will be embedded in the deal cycle, engaging customers from initial discovery to final sign-off. You’ll partner closely with Account Executives (AEs) to understand customer pain points, consult on requirements, tailor platform demonstrations, and design deployment strategies that align with their priorities. Whether it’s a police department improving investigative workflows or a retail chain enhancing loss prevention, you will craft solutions that help customers make informed decisions with confidence.

Your role will be critical in ensuring that customers see the full potential of Flock’s platform by:

• Leading discovery sessions to identify key customer requirements, success metrics, and process gaps.

• Aligning tailored demonstrations, success stories, and technical discussions to the value metrics that matter most to each customer.

• Designing deployment strategies that integrate Flock’s platform with existing workflows to drive operational impact.

• Building Statements of Work (SOWs) and Proof of Concept (POC) plans that ensure smooth implementations.

• Effectively articulating Flock’s competitive differentiators to position the platform’s unique advantages.

• Guiding customers through final sign-off, securing buy-in and commitment.

This role is especially important now as we continue to expand our platform capabilities. We need professionals who can bridge the technical and business worlds, driving meaningful conversations that lead to successful deployments.

To succeed as a Solution Engineer at Flock Safety, candidates should combine technical expertise with strong customer engagement and sales acumen, ensuring solutions are tailored to customer needs and deliver measurable value. The key priorities are:

• Consultative Sales & Customer Discovery – 2-5 years of sales engineering or technology sales experience, with a track record of leading technical discovery sessions, tailoring demos, and aligning solutions to customer objectives.

• Solution Architecture & Value Alignment – Ability to connect and align all platform capabilities—hardware, software, AI, and integrations—toward solving specific customer pain points and delivering measurable value.

• Presentation & Communication Skills – Strong ability to deliver compelling in-person and virtual demonstrations, articulate competitive differentiators, and influence key stakeholders at all levels.

• Sales Enablement & Deal Execution – Experience partnering with Account Executives (AEs) to accelerate deal cycles, drafting Statements of Work (SOWs) and Proof of Concept (POC) plans, and responding to RFPs/RFIs.

• Technical & Integration Expertise – Strong understanding of SaaS platforms, with the ability to design scalable deployment strategies. Experience with real-time video, physical security, and VMS systems is a plus.

• Industry & Market Knowledge – Understanding of public safety, security, and commercial loss prevention is a plus. Experience with crime mapping and mapping tools is also beneficial. Law enforcement and/or public sector experience will be highly beneficial for this role.

This role is for problem solvers who thrive on understanding customer challenges, their definition of value, and demonstrating how our platform delivers real impact. Solution Engineers in this role craft compelling demos, showcase business value, and drive solution adoption by aligning technology with customer needs. Their technical expertise enables them to translate complex capabilities into practical solutions, ensuring law enforcement agencies and commercial organizations maximize the power of our platform.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

• Complete onboarding on Flock’s platform, APIs, integrations, and sales process.

• Shadow customer calls and learn key pain points for law enforcement and commercial customers.

• Gain proficiency on Flock’s internal presales tools

• Deliver a mock demo showcasing core platform capabilities.

The First 60 Days 

• Lead technical discovery sessions and align solutions to customer needs.

• Deliver customized demos and design deployment plans with integration considerations.

• Draft SOWs and POCs, supporting AEs in accelerating deal cycles.

90 Days & Beyond 

• Independently manage end-to-end technical sales engagements, from discovery to sign-off.

• Drive technical wins by aligning platform capabilities to customer value.

• Contribute to solution playbooks, best practices, and internal training to scale impact.

In this role, you’ll receive a starting salary of $111,200 and variable component of $27,800, for an On-Target Earnings (OTE) of $139,000, as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.
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Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @flocksafety.com. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to [email protected]