WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
THE ROLE
We are seeking a highly motivated and skilled Solutions Engineer to join our growing team and be responsible for the design and implementation of our addressability solutions. As a Solutions Engineer, you will play a pivotal role in shaping the future of addressability by deploying advanced identity solutions in the Web, Mobile App and CTV environments.
The Solutions Engineer role will be based in New York and is an in-office hybrid position. You are also expected to attend NYC-based client and internal team meetings as needed.
RESPONSIBILITIES
- Design and implement pre-bid configurations utilizing header bidding, wrapper solutions, Server to Server and SSP integrations to facilitate programmatic bidding with user-centric data.
- Query and analyze data for troubleshooting and trend analysis.
- Debug website code utilizing browser developer tools
- Partner with sales and product teams to develop and deliver compelling client proposals and presentations.
- Proactively troubleshoot issues, resolve technical challenges, and ensure smooth implementation and operation of addressability solutions.
- Review client performance to ensure continued success.
- Support the Account Management team in improving client utilization of the solution.
- Develop and maintain technical documentation and knowledge base articles.
- Escalate complex issues to senior engineers and product development teams.
- Monitor critical systems to ensure the solution performs as intended.
- Contribute to the improvement of our support processes and tools.
- Stay up-to-date with the latest trends and technologies in the marketing technology industry.
REQUIREMENTS
- A minimum of 3 years of experience as a Solutions Engineer or in a Technical Support role
- Experience in marketing technology, with a strong understanding of addressability solutions.
- Knowledge of pre-bid configurations and header bidding solutions.
- Experience creating and debugging code written with scripting languages (e.g., Python, JavaScript).
- Experience querying, analyzing and creating visualizations of data utilizing SQL and Looker.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills, with the ability to effectively communicate with technical and non-technical stakeholders.
- Ability to work independently and manage multiple projects simultaneously.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $90,000 - $100,000 depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
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